Customer Service Jobs in Kentucky

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 134 Jobs

Customer Service Representative

  • Florence, KY
  • 3 hours ago
  • Florence, KY
  • 3 hours ago

un Customer Service Representative (Florence Kentucky) 8035 Action Blvd compensation: Our pay range is from $13 - $16 per hour depending upon experience. employment type: job title: Customer Service...

Retail Customer Experience Associate, Fayette Mall - Part Time

  • Lexington, KY
  • 5 hours ago
  • Lexington, KY
  • 5 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative - Work From Home

  • Hopkinsville, KY
  • 12 hours ago
  • Hopkinsville, KY
  • 12 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Agent

  • Hebron, KY
  • 1 day ago
  • Hebron, KY
  • 1 day ago

service experience and/or optical experience * Willingness and ability to catch up on customer service and/or optical skills & knowledge (depending on individual background and experience) * Solid...

Customer Service Representative

  • Walton, KY
  • 1 day ago
  • Walton, KY
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (full-time), Lexington Market

  • Lexington, KY
  • 1 day ago
  • Lexington, KY
  • 1 day ago

Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....

Pharmacy Customer Service Associate

  • Bowling Green, KY
  • 1 day ago
  • Bowling Green, KY
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Lyndon, KY
  • 1 day ago
  • Lyndon, KY
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Louisville, KY
  • 1 day ago
  • Louisville, KY
  • 1 day ago

Prior experience in customer service may be accepted in lieu of education....

Customer Service Representative

  • Lexington, KY
  • 2 days ago
  • Lexington, KY
  • 2 days ago

What We Need Corpay is currently looking to hire a Customer Service Representative within our Corpay Lodging division....

Customer Service Representative

  • Erlanger, KY
  • 2 days ago
  • Erlanger, KY
  • 2 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

  • Vanceburg, KY
  • 2 days ago
  • Vanceburg, KY
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate (part-time)

  • Richmond, KY
  • 3 days ago
  • Richmond, KY
  • 3 days ago

General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....

Customer Service Representative (Sr. Loan Consultant)

  • Louisville, KY
  • 3 days ago
  • Louisville, KY
  • 3 days ago

Ensure a high quality of customer service. All other duties as assigned....

CUSTOMER CARE REPRESENTATIVE - Paris, KY or Louisville, KY

  • Paris, KY
  • 3 days ago
  • Paris, KY
  • 3 days ago

service background or call center experience Excellent verbal and written communication skills; ability to multi-task using several software programs to service customer questions/needs....

Demographic Data for Kentucky

Moving to Kentucky? Find some basic demographic data about Kentucky below.


Local
National
4,513,190
91,158

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Kentucky

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kentucky offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kentucky
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »