Customer Service Jobs in Kentucky

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 130 Jobs

Pharmacy Customer Service Associate

  • Lexington, KY
  • 9 hours ago
  • Lexington, KY
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Flatwoods, KY
  • 9 hours ago
  • Flatwoods, KY
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

service experience - Experience working in healthcare environment - Excellent communication skills (spoken and written) - Experience working in a customer service or call center - Experience working...

Remote Work

Customer Service Representative, Specialized Services Bagster

  • Frankfort, KY
  • 17 hours ago
  • Frankfort, KY
  • 17 hours ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service Representative, Life Contact Center

  • Frankfort, KY
  • 17 hours ago
  • Frankfort, KY
  • 17 hours ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Senior Customer Service Representative - Corporate Filings

  • Frankfort, KY
  • 18 hours ago
  • Frankfort, KY
  • 18 hours ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

service experience - Experience working in healthcare environment - Excellent communication skills (spoken and written) - Experience working in a customer service or call center - Experience working...

Remote Work

Customer Service Representative - United Square

  • Georgetown, KY
  • 1 day ago
  • Georgetown, KY
  • 1 day ago

Cash handling and customer service experience preferred....

Customer Service Associate (cashier)

  • Owensboro, KY
  • 1 day ago
  • Owensboro, KY
  • 1 day ago

We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers....

Client Service Representative

  • Morganfield, KY
  • 1 day ago
  • Morganfield, KY
  • 1 day ago

A Client Service Representative position is a key customer service position within the company....

Bilingual Customer Service Representative

  • Bardstown, KY
  • 1 day ago
  • Bardstown, KY
  • 1 day ago

service or knowledge of automotive parts manufacturing is preferred The Bilingual Customer Service Clerk will support the sales team and customers by processing orders, providing product information...

Customer Service Representative

  • Louisville, KY
  • 1 day ago
  • Louisville, KY
  • 1 day ago

Then you'll thrive as a professional Customer Service Representative at Spectrum....

Customer Service Associate

  • Hodgenville, KY
  • 2 days ago
  • Hodgenville, KY
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Prestonsburg, KY
  • 2 days ago
  • Prestonsburg, KY
  • 2 days ago

Overview The DME Customer Service Representative is responsible for performing various typing and clerical tasks, DME patient intake including answering phone calls in a professional manner and processing...

Customer Service Representative

  • Louisville, KY
  • 2 days ago
  • Louisville, KY
  • 2 days ago

Customer Service Representative Vaco $17.00 - $18.00 / hr United States, Kentucky, Louisville Jun 07, 2025 Vaco has partnered with a company looking to add a customer service representative to their...

Demographic Data for Kentucky

Moving to Kentucky? Find some basic demographic data about Kentucky below.


Local
National
4,513,190
91,158

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Kentucky

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kentucky offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kentucky
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »