Customer Service Jobs in Kentucky

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 148 Jobs
Multi-Color Corporation

Customer Service Representative

The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....

Customer Service Representative - Remote

  • Lexington, KY
  • 2 hours ago
  • Lexington, KY
  • 2 hours ago

Provide quality customer service through one-call resolution and establishing long-term customer relationships....

Remote Work

Customer Service Associate

  • Bardstown, KY
  • 2 hours ago
  • Bardstown, KY
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Elizabethtown, KY
  • 2 hours ago
  • Elizabethtown, KY
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Team Member - Full-Time

  • Newport, KY
  • 10 hours ago
  • Newport, KY
  • 10 hours ago

customer service, help customers shop our store, and find what they're looking for....

Customer Service Representative

  • Paducah, KY
  • 14 hours ago
  • Paducah, KY
  • 14 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Hopkinsville, KY
  • 1 day ago
  • Hopkinsville, KY
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Hebron, KY
  • 1 day ago
  • Hebron, KY
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative

  • Frankfort, KY
  • 1 day ago
  • Frankfort, KY
  • 1 day ago

Work related experience should consist of a financial institution operations, sales or customer service background....

Customer Service Representative - Float Position - Ashland Area

  • Ashland, KY
  • 1 day ago
  • Ashland, KY
  • 1 day ago

Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals...

Customer Service Representative

  • Mayfield, KY
  • 1 day ago
  • Mayfield, KY
  • 1 day ago

Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....

Customer Service Representative - Westside VS

  • Murray, KY
  • 1 day ago
  • Murray, KY
  • 1 day ago

We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service to our team, and would love for you to join us today!...

Retail Customer Experience Associate, Florence - Full Time

  • Florence, KY
  • 1 day ago
  • Florence, KY
  • 1 day ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative - Patient Registration

  • Somerset, KY
  • 2 days ago
  • Somerset, KY
  • 2 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Louisville, KY
  • 2 days ago
  • Louisville, KY
  • 2 days ago

service or customer-focused role Have one (1) year of work experience in a pharmacy or call center environment Demonstrate a proven ability to provide consistently high-quality service Are empathetic...

Demographic Data for Kentucky

Moving to Kentucky? Find some basic demographic data about Kentucky below.


Local
National
4,513,190
91,158

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Kentucky

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kentucky offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kentucky
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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