Customer Service Jobs in Richmond, KY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Customer Service Representative

  • Lexington, KY (19 miles from Richmond, KY)
  • 1 hour ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 1 hour ago

Service Center Lexington KY JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative - Remote

  • Lexington, KY (19 miles from Richmond, KY)
  • 1 day ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 1 day ago

Provide quality customer service through one-call resolution and establishing long-term customer relationships....

Remote Work

Customer Service Representative (FT), N. Maple, Winchester

  • Winchester, KY (16 miles from Richmond, KY)
  • 6 days ago
  • Winchester, KY (16 miles from Richmond, KY)
  • 6 days ago

Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....

Student: Sales Representative/ Customer Service Representative (Proliferation Marketing)

  • Lexington, KY (19 miles from Richmond, KY)
  • 7 days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 7 days ago

Student: Sales Representative/ Customer Service Representative (Proliferation Marketing) Requisition Number: SE04156 Department Name: 3J5SE: Student Employment Work Location: Lexington, KY On Campus...

Customer Service Associate - Temporary

  • Lexington, KY (19 miles from Richmond, KY)
  • 12 days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lexington, KY (19 miles from Richmond, KY)
  • 12 days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 12 days ago

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Relations Specialist

  • Lexington, KY (19 miles from Richmond, KY)
  • 20 days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 20 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Representative

  • Clay City, KY (21 miles from Richmond, KY)
  • 20 days ago
  • Clay City, KY (21 miles from Richmond, KY)
  • 20 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative - FLOAT

  • Lexington, KY (19 miles from Richmond, KY)
  • 26 days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 26 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Customer Service Representative (full-time), Lexington Market

  • Lexington, KY (19 miles from Richmond, KY)
  • 27 days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 27 days ago

Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....

Customer Service Representative

  • Lexington, KY (19 miles from Richmond, KY)
  • 28 days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 28 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Office Assistant I / Customer Service Representative

  • Nicholasville, KY (16 miles from Richmond, KY)
  • 30+ days ago
  • Nicholasville, KY (16 miles from Richmond, KY)
  • 30+ days ago

This position is part of our small Customer Service team....

Student Receptionist/Customer Service Representative

  • Lexington, KY (19 miles from Richmond, KY)
  • 30+ days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 30+ days ago

Student Receptionist/Customer Service Representative University of Kentucky - 4.1 Lexington, KY Job Details Part-time $12 - $15 an hour 11 hours ago Qualifications Social media management Customer service...

Retail Customer Service Cashier

  • Richmond, KY
  • 30+ days ago
  • Richmond, KY
  • 30+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate - Weekend Availability

  • Lexington, KY (19 miles from Richmond, KY)
  • 45+ days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 45+ days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Richmond, KY

Moving to Richmond, KY? Find some basic demographic data about Richmond, KY below.


Local
National
62,531
1,275
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Richmond, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Richmond, KY offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Richmond, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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