Customer Service Jobs in Richmond, KY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 28 Jobs

Customer Service Representative Healthcare

  • Lexington, KY (19 miles from Richmond, KY)
  • 18 hours ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 18 hours ago

Youtube Video Customer Service Representative - Healthcare Location: On-site in Winchester, KY Hourly Base Pay: $1 5.00 plus $ 1,000 + in potential bonuses!...

Customer Service Associate Job

  • Nicholasville, KY (16 miles from Richmond, KY)
  • 2 hours ago
  • Nicholasville, KY (16 miles from Richmond, KY)
  • 2 hours ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative

  • Lexington, KY (19 miles from Richmond, KY)
  • 2 days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 2 days ago

The Customer Service Representative may perform other duties as assigned....

Pharmacy Customer Service Associate

  • Lexington, KY (19 miles from Richmond, KY)
  • 3 days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Lexington, KY (19 miles from Richmond, KY)
  • 3 days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 3 days ago

Minimum of 1 -2 years of experience in client services or customer service; experience in a laboratory or medical billing environment is preferred....

Customer Service Associate - Temporary

  • Nicholasville, KY (16 miles from Richmond, KY)
  • 4 days ago
  • Nicholasville, KY (16 miles from Richmond, KY)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Specialist

  • Nicholasville, KY (16 miles from Richmond, KY)
  • 14 days ago
  • Nicholasville, KY (16 miles from Richmond, KY)
  • 14 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative

  • Richmond, KY
  • 18 days ago
  • Richmond, KY
  • 18 days ago

Store 4703257: 1000 Amberly Way, Richmond, Kentucky 40475 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative (full-time), Nicholasville Main

  • Nicholasville, KY (16 miles from Richmond, KY)
  • 21 days ago
  • Nicholasville, KY (16 miles from Richmond, KY)
  • 21 days ago

Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....

Customer Service Representative Remote Kentucky

  • Lexington, KY (19 miles from Richmond, KY)
  • 22 days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 22 days ago

Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Excellent customer service skills....

Remote Work

Customer Service Associate

  • Lexington, KY (19 miles from Richmond, KY)
  • 23 days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 23 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Supervisor

  • Lexington, KY (19 miles from Richmond, KY)
  • 24 days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 24 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Retail Customer Service Associate

  • Nicholasville, KY (16 miles from Richmond, KY)
  • 26 days ago
  • Nicholasville, KY (16 miles from Richmond, KY)
  • 26 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 103 Bryant Drive, Nicholasville,...

Customer Service Representative

  • Lexington, KY (19 miles from Richmond, KY)
  • 30+ days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 30+ days ago

What We Need Corpay is currently looking to hire a Customer Service Representative within our Corpay Lodging division....

Sales & Customer Service Associate

  • Lexington, KY (19 miles from Richmond, KY)
  • 30+ days ago
  • Lexington, KY (19 miles from Richmond, KY)
  • 30+ days ago

massage and skin care services Day-to-Day: Provide outstanding customer service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded...

Demographic Data for Richmond, KY

Moving to Richmond, KY? Find some basic demographic data about Richmond, KY below.


Local
National
62,531
1,275
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Richmond, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Richmond, KY offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Richmond, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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