Customer Service Jobs in Newport, KY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Springdale, OH (14 miles from Newport, KY)
- moments ago
- Springdale, OH (14 miles from Newport, KY)
- moments ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
Customer Service Representative
- Covington, KY (2 miles from Newport, KY)
- 12 hours ago
- Covington, KY (2 miles from Newport, KY)
- 12 hours ago
Store 4703319: 207 W 4th St, Covington, Kentucky 41011 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Nights/Weekends
- Hamilton, OH (24 miles from Newport, KY)
- 17 hours ago
- Hamilton, OH (24 miles from Newport, KY)
- 17 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Batavia, OH (17 miles from Newport, KY)
- 21 hours ago
- Batavia, OH (17 miles from Newport, KY)
- 21 hours ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Dispensary Associate-PT (Cincinnati)
- Cincinnati, OH (6 miles from Newport, KY)
- 21 hours ago
- Cincinnati, OH (6 miles from Newport, KY)
- 21 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- West Chester, OH (18 miles from Newport, KY)
- 22 hours ago
- West Chester, OH (18 miles from Newport, KY)
- 22 hours ago
Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and...
Customer Service Representative II
- Mason, OH (21 miles from Newport, KY)
- 1 day ago
- Mason, OH (21 miles from Newport, KY)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Covington, KY (2 miles from Newport, KY)
- 1 day ago
- Covington, KY (2 miles from Newport, KY)
- 1 day ago
Position: Customer Service Representative Location: Covington, KY Hours: Monday-Friday, 8a-5p (On Site) THE POSITION: We are looking for a full-time Customer Service Representative to join our customer-focused...
BMV Intermittent Customer Service Representative
- Lawrenceburg, IN (22 miles from Newport, KY)
- 2 days ago
- Lawrenceburg, IN (22 miles from Newport, KY)
- 2 days ago
In this role youll provide timely and accurate customer service....
Delivery Station Customer Service Associate, DSL
- Cincinnati, OH (6 miles from Newport, KY)
- 2 days ago
- Cincinnati, OH (6 miles from Newport, KY)
- 2 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative Remote Kentucky
- Erlanger, KY (5 miles from Newport, KY)
- 2 days ago
- Erlanger, KY (5 miles from Newport, KY)
- 2 days ago
Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Excellent customer service skills....
Remote WorkCustomer Service Associate - Customer Service Center
- Cincinnati, OH (6 miles from Newport, KY)
- 3 days ago
- Cincinnati, OH (6 miles from Newport, KY)
- 3 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Retail Customer Service Supervisor
- Cincinnati, OH (6 miles from Newport, KY)
- 3 days ago
- Cincinnati, OH (6 miles from Newport, KY)
- 3 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
70182 - LP Customer Service Associate II
- Cincinnati, OH (6 miles from Newport, KY)
- 3 days ago
- Cincinnati, OH (6 miles from Newport, KY)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
This role will require a high level of professionalism and the ability to provide world class customer service when speaking with customers....
Demographic Data for Newport, KY
Moving to Newport, KY? Find some basic demographic data about Newport, KY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newport, KY
Highest Education Level
Customer Services in Newport, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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