Customer Service Jobs in New Castle, KY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Charlestown, IN (22 miles from New Castle, KY)
- 3 days ago
- Charlestown, IN (22 miles from New Castle, KY)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate (cashier)
- Lagrange, KY (11 miles from New Castle, KY)
- 8 days ago
- Lagrange, KY (11 miles from New Castle, KY)
- 8 days ago
We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers....
Customer Service Representative
- Frankfort, KY (21 miles from New Castle, KY)
- 11 days ago
- Frankfort, KY (21 miles from New Castle, KY)
- 11 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative (Change of Agent) Remote USA R0049353
- Frankfort, KY (21 miles from New Castle, KY)
- 13 days ago
- Frankfort, KY (21 miles from New Castle, KY)
- 13 days ago
This is a remote position and you will report to the Manager, Customer Service and work under the leadership of the Associate Director, Customer Service....
Associate Customer Service Representative
- Frankfort, KY (21 miles from New Castle, KY)
- 13 days ago
- Frankfort, KY (21 miles from New Castle, KY)
- 13 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Senior Customer Service Representative
- Frankfort, KY (21 miles from New Castle, KY)
- 14 days ago
- Frankfort, KY (21 miles from New Castle, KY)
- 14 days ago
Position Summary This position is for a Senior Customer Service Representative with American Health Holdings Medical Management Customer Service Department....
Bilingual Spanish Customer Service Representative - Remote
- Frankfort, KY (21 miles from New Castle, KY)
- 18 days ago
- Frankfort, KY (21 miles from New Castle, KY)
- 18 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Frankfort, KY (21 miles from New Castle, KY)
- 20 days ago
- Frankfort, KY (21 miles from New Castle, KY)
- 20 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Retail Customer Service Associate
- Middletown, KY (23 miles from New Castle, KY)
- 23 days ago
- Middletown, KY (23 miles from New Castle, KY)
- 23 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Franklin Square
- Frankfort, KY (21 miles from New Castle, KY)
- 25 days ago
- Frankfort, KY (21 miles from New Castle, KY)
- 25 days ago
Cash handling and customer service experience preferred....
Retail Customer Service Cashier
- Charlestown, IN (22 miles from New Castle, KY)
- 26 days ago
- Charlestown, IN (22 miles from New Castle, KY)
- 26 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Frankfort
- Frankfort, KY (21 miles from New Castle, KY)
- 27 days ago
- Frankfort, KY (21 miles from New Castle, KY)
- 27 days ago
Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals...
Customer Service Representative-Remote (Healthcare Claims)
- Frankfort, KY (21 miles from New Castle, KY)
- 30+ days ago
- Frankfort, KY (21 miles from New Castle, KY)
- 30+ days ago
Customer Service Representative-Remote (Healthcare Claims) Job Description **JOB DESCRIPTION** The Customer Service Representative-Remote (Healthcare Claims) works from home and interfaces with customers...
Remote WorkCustomer Service Representative
- Hanover, IN (21 miles from New Castle, KY)
- 30+ days ago
- Hanover, IN (21 miles from New Castle, KY)
- 30+ days ago
Store 4700011: 139 W Lagrange, Hanover, Indiana 47243 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Campbellsburg, KY (7 miles from New Castle, KY)
- 30+ days ago
- Campbellsburg, KY (7 miles from New Castle, KY)
- 30+ days ago
Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks....
Demographic Data for New Castle, KY
Moving to New Castle, KY? Find some basic demographic data about New Castle, KY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in New Castle, KY
Highest Education Level
Customer Services in New Castle, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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