Customer Service Jobs in Louisville, KY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- New Albany, IN (4 miles from Louisville, KY)
- 2 hours ago
- New Albany, IN (4 miles from Louisville, KY)
- 2 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Work from Home: Customer Service Representative (Healthcare)
- Louisville, KY
- 22 hours ago
- Louisville, KY
- 22 hours ago
Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....
Remote Work- Buechel, KY (7 miles from Louisville, KY)
- 1 day ago
- Buechel, KY (7 miles from Louisville, KY)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Then you'll thrive as a professional Customer Service Representative at Spectrum....
Customer Service Representative Vaco $17.00 - $18.00 / hr United States, Kentucky, Louisville Jun 07, 2025 Vaco has partnered with a company looking to add a customer service representative to their...
Retail Customer Service Associate
- Middletown, KY (12 miles from Louisville, KY)
- 4 days ago
- Middletown, KY (12 miles from Louisville, KY)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Commercial Lines
- Louisville, KY
- 4 days ago
- Louisville, KY
- 4 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Responsibilities: The customer service representative will be responsible for providing excellent customer service to Synchrony Lab customers....
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Medical Equipment Customer Service Representative
- Jeffersonville, IN (4 miles from Louisville, KY)
- 5 days ago
- Jeffersonville, IN (4 miles from Louisville, KY)
- 5 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Customer Service Cashier
- Pekin, IN (21 miles from Louisville, KY)
- 6 days ago
- Pekin, IN (21 miles from Louisville, KY)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
BMV Customer Service Representative
- Clarksville, IN (4 miles from Louisville, KY)
- 7 days ago
- Clarksville, IN (4 miles from Louisville, KY)
- 7 days ago
In this role youll provide timely and accurate customer service....
Negotiate price and availability with customers and vendors as needed Process transactions within an assigned customer group or geography with the objective of increasing customer service, sales, and...
Provide appropriate customer service and an effortless experience to the caller. Follow Cover My Meds policies and procedures. Ability to work a flexible work schedule....
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkDemographic Data for Louisville, KY
Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Louisville, KY
Highest Education Level
Customer Services in Louisville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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