Customer Service Jobs in Louisville, KY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 52 Jobs

Pharmacy Customer Service Associate

  • New Albany, IN (4 miles from Louisville, KY)
  • 2 hours ago
  • New Albany, IN (4 miles from Louisville, KY)
  • 2 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Work from Home: Customer Service Representative (Healthcare)

  • Louisville, KY
  • 22 hours ago
  • Louisville, KY
  • 22 hours ago

Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....

Remote Work

Customer Service Associate

  • Buechel, KY (7 miles from Louisville, KY)
  • 1 day ago
  • Buechel, KY (7 miles from Louisville, KY)
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Louisville, KY
  • 3 days ago
  • Louisville, KY
  • 3 days ago

Then you'll thrive as a professional Customer Service Representative at Spectrum....

Customer Service Representative

  • Louisville, KY
  • 4 days ago
  • Louisville, KY
  • 4 days ago

Customer Service Representative Vaco $17.00 - $18.00 / hr United States, Kentucky, Louisville Jun 07, 2025 Vaco has partnered with a company looking to add a customer service representative to their...

Retail Customer Service Associate

  • Middletown, KY (12 miles from Louisville, KY)
  • 4 days ago
  • Middletown, KY (12 miles from Louisville, KY)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative - Commercial Lines

  • Louisville, KY
  • 4 days ago
  • Louisville, KY
  • 4 days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

Customer Service Representative

  • Louisville, KY
  • 4 days ago
  • Louisville, KY
  • 4 days ago

Responsibilities: The customer service representative will be responsible for providing excellent customer service to Synchrony Lab customers....

Customer Care Representative I

  • Louisville, KY
  • 5 days ago
  • Louisville, KY
  • 5 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Medical Equipment Customer Service Representative

  • Jeffersonville, IN (4 miles from Louisville, KY)
  • 5 days ago
  • Jeffersonville, IN (4 miles from Louisville, KY)
  • 5 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Retail Customer Service Cashier

  • Pekin, IN (21 miles from Louisville, KY)
  • 6 days ago
  • Pekin, IN (21 miles from Louisville, KY)
  • 6 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

BMV Customer Service Representative

  • Clarksville, IN (4 miles from Louisville, KY)
  • 7 days ago
  • Clarksville, IN (4 miles from Louisville, KY)
  • 7 days ago

In this role youll provide timely and accurate customer service....

Client Service Representative

  • Louisville, KY
  • 9 days ago
  • Louisville, KY
  • 9 days ago

Negotiate price and availability with customers and vendors as needed Process transactions within an assigned customer group or geography with the objective of increasing customer service, sales, and...

Customer Service Representative

  • Louisville, KY
  • 9 days ago
  • Louisville, KY
  • 9 days ago

Provide appropriate customer service and an effortless experience to the caller. Follow Cover My Meds policies and procedures. Ability to work a flexible work schedule....

Customer Service Representative - Work at Home

  • Louisville, KY
  • 9 days ago
  • Louisville, KY
  • 9 days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Demographic Data for Louisville, KY

Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.


Local
National
772,772
19,834
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Louisville, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Louisville, KY offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Louisville, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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