Customer Service Jobs in Kenton, KY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 59 Jobs

Customer Service Representative

  • Cincinnati, OH (20 miles from Kenton, KY)
  • 4 hours ago
  • Cincinnati, OH (20 miles from Kenton, KY)
  • 4 hours ago

Reports directlyto the Customer Service Supervisor....

Remote Work

Claims Customer Service Representative

  • Amelia, OH (17 miles from Kenton, KY)
  • 6 hours ago
  • Amelia, OH (17 miles from Kenton, KY)
  • 6 hours ago

Our client is looking to hire Claims Customer Service Representatives to work remote in Washington State or Oregon....

Customer Experience Associate - Work From Home

  • Independence, KY (6 miles from Kenton, KY)
  • 20 hours ago
  • Independence, KY (6 miles from Kenton, KY)
  • 20 hours ago

FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...

Remote Work

Pharmacy Customer Service Associate

  • Groesbeck, OH (23 miles from Kenton, KY)
  • 1 day ago
  • Groesbeck, OH (23 miles from Kenton, KY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Sharonville, OH

  • Cincinnati, OH (20 miles from Kenton, KY)
  • 5 days ago
  • Cincinnati, OH (20 miles from Kenton, KY)
  • 5 days ago

*Strong customer service background required....

Senior Customer Service Representative (Spanish Bilingual Preferred)

  • Cincinnati, OH (20 miles from Kenton, KY)
  • 7 days ago
  • Cincinnati, OH (20 miles from Kenton, KY)
  • 7 days ago

The FNOL Customer Service team is seeking a Customer Service Representative to join our Claims department. This position is available in our Cincinnati, OH office....

Pharmacy Customer Service Associate

  • Mount Washington, OH (14 miles from Kenton, KY)
  • 7 days ago
  • Mount Washington, OH (14 miles from Kenton, KY)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cincinnati, OH (20 miles from Kenton, KY)
  • 8 days ago
  • Cincinnati, OH (20 miles from Kenton, KY)
  • 8 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate

  • Independence, KY (6 miles from Kenton, KY)
  • 8 days ago
  • Independence, KY (6 miles from Kenton, KY)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Florence, KY (12 miles from Kenton, KY)
  • 9 days ago
  • Florence, KY (12 miles from Kenton, KY)
  • 9 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4949 Houston Rd, Florence, KY 41042...

Customer Service Representative

  • Florence, KY (12 miles from Kenton, KY)
  • 10 days ago
  • Florence, KY (12 miles from Kenton, KY)
  • 10 days ago

un Customer Service Representative (Florence Kentucky) 8035 Action Blvd compensation: Our pay range is from $13 - $16 per hour depending upon experience. employment type: job title: Customer Service...

Customer Service Representative - Cosmetics

  • Cincinnati, OH (20 miles from Kenton, KY)
  • 10 days ago
  • Cincinnati, OH (20 miles from Kenton, KY)
  • 10 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Agent

  • Hebron, KY (20 miles from Kenton, KY)
  • 11 days ago
  • Hebron, KY (20 miles from Kenton, KY)
  • 11 days ago

service experience and/or optical experience * Willingness and ability to catch up on customer service and/or optical skills & knowledge (depending on individual background and experience) * Solid...

Dispensary Associate - Part Time

  • Cincinnati, OH (20 miles from Kenton, KY)
  • 11 days ago
  • Cincinnati, OH (20 miles from Kenton, KY)
  • 11 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative

  • Cincinnati, OH (20 miles from Kenton, KY)
  • 12 days ago
  • Cincinnati, OH (20 miles from Kenton, KY)
  • 12 days ago

This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Kenton, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kenton, KY offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kenton, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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