Customer Service Jobs in Independence, KY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Covington, KY (9 miles from Independence, KY)
- 16 hours ago
- Covington, KY (9 miles from Independence, KY)
- 16 hours ago
Store 4703319: 207 W 4th St, Covington, Kentucky 41011 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate (cashier) Part Time
- Williamstown, KY (19 miles from Independence, KY)
- 18 hours ago
- Williamstown, KY (19 miles from Independence, KY)
- 18 hours ago
The Customer Service Associate provides excellent customer service and supports their manager in meeting store operational, sales and profitability objectives....
Customer Service Representative
- Batavia, OH (24 miles from Independence, KY)
- 1 day ago
- Batavia, OH (24 miles from Independence, KY)
- 1 day ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Dispensary Associate-PT (Cincinnati)
- Cincinnati, OH (17 miles from Independence, KY)
- 1 day ago
- Cincinnati, OH (17 miles from Independence, KY)
- 1 day ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Covington, KY (9 miles from Independence, KY)
- 2 days ago
- Covington, KY (9 miles from Independence, KY)
- 2 days ago
Position: Customer Service Representative Location: Covington, KY Hours: Monday-Friday, 8a-5p (On Site) THE POSITION: We are looking for a full-time Customer Service Representative to join our customer-focused...
BMV Intermittent Customer Service Representative
- Lawrenceburg, IN (24 miles from Independence, KY)
- 2 days ago
- Lawrenceburg, IN (24 miles from Independence, KY)
- 2 days ago
In this role youll provide timely and accurate customer service....
Delivery Station Customer Service Associate, DSL
- Cincinnati, OH (17 miles from Independence, KY)
- 2 days ago
- Cincinnati, OH (17 miles from Independence, KY)
- 2 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative Remote Kentucky
- Erlanger, KY (6 miles from Independence, KY)
- 3 days ago
- Erlanger, KY (6 miles from Independence, KY)
- 3 days ago
Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Excellent customer service skills....
Remote WorkCustomer Service Associate - Customer Service Center
- Cincinnati, OH (17 miles from Independence, KY)
- 3 days ago
- Cincinnati, OH (17 miles from Independence, KY)
- 3 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Retail Customer Service Supervisor
- Cincinnati, OH (17 miles from Independence, KY)
- 3 days ago
- Cincinnati, OH (17 miles from Independence, KY)
- 3 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
70182 - LP Customer Service Associate II
- Cincinnati, OH (17 miles from Independence, KY)
- 3 days ago
- Cincinnati, OH (17 miles from Independence, KY)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Call Center Customer Service Agent--Dividend
- Newport, KY (10 miles from Independence, KY)
- 3 days ago
- Newport, KY (10 miles from Independence, KY)
- 3 days ago
This role will require a high level of professionalism and the ability to provide world class customer service when speaking with customers....
Part Time Customer Service Sales Associate
- Hebron, KY (13 miles from Independence, KY)
- 4 days ago
- Hebron, KY (13 miles from Independence, KY)
- 4 days ago
The Part Time Customer Service Sales Associate consults with customers on their Hertz rental....
Customer Service Representative
- Walton, KY (5 miles from Independence, KY)
- 4 days ago
- Walton, KY (5 miles from Independence, KY)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Independence, KY
Moving to Independence, KY? Find some basic demographic data about Independence, KY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Independence, KY
Highest Education Level
Customer Services in Independence, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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