Customer Service Jobs in Hopkinsville, KY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-8 of 8 Jobs

Supervisory Customer Experience Associate - Main Store

  • The EXCHANGE
  • Fort Campbell, KY (22 miles from Hopkinsville, KY)
  • 3 days ago
  • Fort Campbell, KY (22 miles from Hopkinsville, KY)
  • 3 days ago

SUPERVISORY POSITION IS LOCATED IN CUSTOMER SERVICE AT THE MAIN STORE....

In Person

5110PB2E97 Supervisory Customer Experience Associate

  • Army and Air Force Exchange Service
  • Fort Campbell, KY (22 miles from Hopkinsville, KY)
  • 3 days ago
  • Fort Campbell, KY (22 miles from Hopkinsville, KY)
  • 3 days ago

Job Description Oversees associates in the execution of strategies to deliver a tailored customer experience within assigned department(s). Utilizes leadership skills to empower associates to...

In Person

Customer Experience Associate - Gardner Hills Express

  • The EXCHANGE
  • Fort Campbell, KY (22 miles from Hopkinsville, KY)
  • 4 days ago
  • Fort Campbell, KY (22 miles from Hopkinsville, KY)
  • 4 days ago

H-... Customer Experience Associate - Gardner Hills Express United States - Kentucky - Fort Campbell Regular Part Time Job Description As a Customer Experience Associate at the Express, you will...

In Person

Retail Customer Service Cashier

  • Love's Travel Stops
  • Oak Grove, KY (15 miles from Hopkinsville, KY)
  • 11 days ago
  • Oak Grove, KY (15 miles from Hopkinsville, KY)
  • 11 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

In Person

Customer Experience Associate

  • The EXCHANGE
  • Fort Campbell, KY (22 miles from Hopkinsville, KY)
  • 21 days ago
  • Fort Campbell, KY (22 miles from Hopkinsville, KY)
  • 21 days ago

2026-2 Campbell Retail Customer Experience Associate United States - Kentucky - Fort Campbell Intermittent Job Description As a Customer Experience Associate at the Exchange, you will be a part of...

In Person

5100PB1-03 Customer Experience Associate

  • Army and Air Force Exchange Service
  • Fort Campbell, KY (22 miles from Hopkinsville, KY)
  • 30+ days ago
  • Fort Campbell, KY (22 miles from Hopkinsville, KY)
  • 30+ days ago

Job Description As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers...

In Person

Customer Service Associate

  • DollarTree
  • Oak Grove, KY (15 miles from Hopkinsville, KY)
  • 30+ days ago
  • Oak Grove, KY (15 miles from Hopkinsville, KY)
  • 30+ days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Customer Service Associate I

  • Dollar Tree
  • Oak Grove, KY (15 miles from Hopkinsville, KY)
  • 90+ days ago
  • Oak Grove, KY (15 miles from Hopkinsville, KY)
  • 90+ days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Demographic Data for Hopkinsville, KY

Moving to Hopkinsville, KY? Find some basic demographic data about Hopkinsville, KY below.

Local
National
41,791
969
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Coggno
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...
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Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Hopkinsville, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hopkinsville, KY offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hopkinsville, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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