Customer Service Jobs in Fort Thomas, KY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 77 Jobs

Customer Service Representative

  • Springdale, OH (12 miles from Fort Thomas, KY)
  • 7 hours ago
  • Springdale, OH (12 miles from Fort Thomas, KY)
  • 7 hours ago

What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....

Customer Service Representative

  • Covington, KY (3 miles from Fort Thomas, KY)
  • 19 hours ago
  • Covington, KY (3 miles from Fort Thomas, KY)
  • 19 hours ago

Store 4703319: 207 W 4th St, Covington, Kentucky 41011 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Nights/Weekends

  • Hamilton, OH (22 miles from Fort Thomas, KY)
  • 1 day ago
  • Hamilton, OH (22 miles from Fort Thomas, KY)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Batavia, OH (17 miles from Fort Thomas, KY)
  • 1 day ago
  • Batavia, OH (17 miles from Fort Thomas, KY)
  • 1 day ago

The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....

Dispensary Associate-PT (Cincinnati)

  • Cincinnati, OH (4 miles from Fort Thomas, KY)
  • 1 day ago
  • Cincinnati, OH (4 miles from Fort Thomas, KY)
  • 1 day ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative

  • West Chester, OH (16 miles from Fort Thomas, KY)
  • 1 day ago
  • West Chester, OH (16 miles from Fort Thomas, KY)
  • 1 day ago

Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and...

Customer Service Representative II

  • Mason, OH (19 miles from Fort Thomas, KY)
  • 1 day ago
  • Mason, OH (19 miles from Fort Thomas, KY)
  • 1 day ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative

  • Covington, KY (3 miles from Fort Thomas, KY)
  • 2 days ago
  • Covington, KY (3 miles from Fort Thomas, KY)
  • 2 days ago

Position: Customer Service Representative Location: Covington, KY Hours: Monday-Friday, 8a-5p (On Site) THE POSITION: We are looking for a full-time Customer Service Representative to join our customer-focused...

BMV Intermittent Customer Service Representative

  • Lawrenceburg, IN (22 miles from Fort Thomas, KY)
  • 2 days ago
  • Lawrenceburg, IN (22 miles from Fort Thomas, KY)
  • 2 days ago

In this role youll provide timely and accurate customer service....

Delivery Station Customer Service Associate, DSL

  • Cincinnati, OH (4 miles from Fort Thomas, KY)
  • 2 days ago
  • Cincinnati, OH (4 miles from Fort Thomas, KY)
  • 2 days ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Customer Service Representative Remote Kentucky

  • Erlanger, KY (7 miles from Fort Thomas, KY)
  • 3 days ago
  • Erlanger, KY (7 miles from Fort Thomas, KY)
  • 3 days ago

Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Excellent customer service skills....

Remote Work

Customer Service Associate - Customer Service Center

  • Cincinnati, OH (4 miles from Fort Thomas, KY)
  • 3 days ago
  • Cincinnati, OH (4 miles from Fort Thomas, KY)
  • 3 days ago

Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....

Retail Customer Service Supervisor

  • Cincinnati, OH (4 miles from Fort Thomas, KY)
  • 3 days ago
  • Cincinnati, OH (4 miles from Fort Thomas, KY)
  • 3 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

70182 - LP Customer Service Associate II

  • Cincinnati, OH (4 miles from Fort Thomas, KY)
  • 3 days ago
  • Cincinnati, OH (4 miles from Fort Thomas, KY)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Call Center Customer Service Agent--Dividend

  • Newport, KY (1 mile from Fort Thomas, KY)
  • 4 days ago
  • Newport, KY (1 mile from Fort Thomas, KY)
  • 4 days ago

This role will require a high level of professionalism and the ability to provide world class customer service when speaking with customers....

Demographic Data for Fort Thomas, KY

Moving to Fort Thomas, KY? Find some basic demographic data about Fort Thomas, KY below.

Local
National
4,513,190
91,158

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Fort Thomas, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fort Thomas, KY offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Thomas, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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