Customer Service Jobs in Erlanger, KY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 74 Jobs
Multi-Color Corporation

Customer Service Representative

Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....

Customer Service Representative Specialist

  • Florence, KY (3 miles from Erlanger, KY)
  • 8 hours ago
  • Florence, KY (3 miles from Erlanger, KY)
  • 8 hours ago

Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...

Retail Customer Service

  • Cincinnati, OH (11 miles from Erlanger, KY)
  • 20 hours ago
  • Cincinnati, OH (11 miles from Erlanger, KY)
  • 20 hours ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Sales & Customer Service Associate

  • Cincinnati, OH (11 miles from Erlanger, KY)
  • 23 hours ago
  • Cincinnati, OH (11 miles from Erlanger, KY)
  • 23 hours ago

service and help everyone feel valued and understood Selling the Massage Envy Wellness Program Promote the value of Total Body Care by educating clients on new and expanded services, booking clients...

Retail Customer Service Team Member - Full-Time

  • Newport, KY (5 miles from Erlanger, KY)
  • 1 day ago
  • Newport, KY (5 miles from Erlanger, KY)
  • 1 day ago

Store - CIN-NEWPORT, KY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate

  • Hebron, KY (8 miles from Erlanger, KY)
  • 1 day ago
  • Hebron, KY (8 miles from Erlanger, KY)
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Retail Customer Experience Associate, Florence - Full Time

  • Florence, KY (3 miles from Erlanger, KY)
  • 2 days ago
  • Florence, KY (3 miles from Erlanger, KY)
  • 2 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative

  • Blue Ash, OH (19 miles from Erlanger, KY)
  • 2 days ago
  • Blue Ash, OH (19 miles from Erlanger, KY)
  • 2 days ago

Summary: The Customer Service Representative processes purchase orders received via fax and e-mail by accurately entering sales orders into computer system....

Customer Service Associate

  • Amelia, OH (19 miles from Erlanger, KY)
  • 2 days ago
  • Amelia, OH (19 miles from Erlanger, KY)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cincinnati, OH (11 miles from Erlanger, KY)
  • 4 days ago
  • Cincinnati, OH (11 miles from Erlanger, KY)
  • 4 days ago

Marketing, Operations, and Asset Management) to meet sales projections and maximize proceeds while providing high level customer service. Previous experience required Great attendance Don't wait!...

Customer Service Associate- PART TIME - 2ND SHIFT

  • Florence, KY (3 miles from Erlanger, KY)
  • 5 days ago
  • Florence, KY (3 miles from Erlanger, KY)
  • 5 days ago

Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks....

Customer Accounts Advisor

  • Lindenwald, OH (23 miles from Erlanger, KY)
  • 6 days ago
  • Lindenwald, OH (23 miles from Erlanger, KY)
  • 6 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Retail Customer Experience Associate, Mall of Georgia - Full Time

  • Springdale, OH (18 miles from Erlanger, KY)
  • 6 days ago
  • Springdale, OH (18 miles from Erlanger, KY)
  • 6 days ago

Id : REQ_567323, Title : Retail Customer Experience Associate, Mall of Georgia - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...327,...

Pharmacy Customer Service Associate

  • Milford, OH (20 miles from Erlanger, KY)
  • 7 days ago
  • Milford, OH (20 miles from Erlanger, KY)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Seasonal Customer Service Representative

  • Loveland, OH (19 miles from Erlanger, KY)
  • 8 days ago
  • Loveland, OH (19 miles from Erlanger, KY)
  • 8 days ago

We are looking to add Seasonal Customer Service Representatives to our team at Pet Nation Lodge!...

Demographic Data for Erlanger, KY

Moving to Erlanger, KY? Find some basic demographic data about Erlanger, KY below.

Local
National
4,513,190
91,158

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Erlanger, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Erlanger, KY offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Erlanger, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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