Customer Service Jobs in Erlanger, KY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Cincinnati, OH (11 miles from Erlanger, KY)
- 30+ days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 30+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Newport, KY (5 miles from Erlanger, KY)
- 1 hour ago
- Newport, KY (5 miles from Erlanger, KY)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Cincinnati, OH (11 miles from Erlanger, KY)
- 2 hours ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 2 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Cincinnati, OH (11 miles from Erlanger, KY)
- 4 hours ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 4 hours ago
Customer Service Representative – Blue Ash OH Full-Time Company: CareStar, Inc....
Customer Service Representative
- Cincinnati, OH (11 miles from Erlanger, KY)
- 9 hours ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 9 hours ago
Customer Service Representative Cincinnati, OH 45241 Posted: 06/10/2025 Employment Type: Direct Hire Job Number: 14965 Job Description Customer Service Representative Full-Time | Onsite in Cincinnati...
Pharmacy Customer Service Associate
- Mount Healthy, OH (16 miles from Erlanger, KY)
- 2 days ago
- Mount Healthy, OH (16 miles from Erlanger, KY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Retail Customer Service Associate
- Cincinnati, OH (11 miles from Erlanger, KY)
- 2 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 2 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
- Cincinnati, OH (11 miles from Erlanger, KY)
- 3 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 3 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Dispensary Associate-PT (Cincinnati)
- Cincinnati, OH (11 miles from Erlanger, KY)
- 3 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 3 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Bilingual Senior Customer Service Representative
- Cincinnati, OH (11 miles from Erlanger, KY)
- 4 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 4 days ago
The FNOL Customer Service team is seeking a Bilingual Spanish Customer Service Representative to join our Claims department....
Loss Prevention Customer Service Associate
- Cincinnati, OH (11 miles from Erlanger, KY)
- 4 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Cincinnati, OH (11 miles from Erlanger, KY)
- 4 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 4 days ago
Customer Service Representative ConstructConnect - 3.2 Cincinnati, OH Job Details Full-time Estimated: $23.1K - $29.8K a year 10 hours ago Qualifications Customer service Call center High school diploma...
Client Service Representative - Private Client Services
- Loveland, OH (19 miles from Erlanger, KY)
- 4 days ago
- Loveland, OH (19 miles from Erlanger, KY)
- 4 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agencys Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Retail Customer Service Associate
- Cincinnati, OH (11 miles from Erlanger, KY)
- 4 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- West Chester, OH (23 miles from Erlanger, KY)
- 4 days ago
- West Chester, OH (23 miles from Erlanger, KY)
- 4 days ago
We are looking to add Customer Service Representatives to our team at Pet Palace West Chester!...
Demographic Data for Erlanger, KY
Moving to Erlanger, KY? Find some basic demographic data about Erlanger, KY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Erlanger, KY
Highest Education Level
Customer Services in Erlanger, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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