Customer Service Jobs in California, KY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 56 Jobs
Multi-Color Corporation

Customer Service Representative

Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....

Customer Service Representative- Cincinnati, Ohio

  • Cincinnati, OH (20 miles from California, KY)
  • 10 hours ago
  • Cincinnati, OH (20 miles from California, KY)
  • 10 hours ago

Tech24 in Cincinnati OH is looking for a Customer Service Specialist! THIS IS NOT A REMOTE POSITION We are an HVAC/Refrigeration repair company based out of Greenville, South Carolina....

Customer Service Associate

  • Florence, KY (18 miles from California, KY)
  • 10 hours ago
  • Florence, KY (18 miles from California, KY)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Claims Customer Service Representative

  • Amelia, OH (9 miles from California, KY)
  • 20 hours ago
  • Amelia, OH (9 miles from California, KY)
  • 20 hours ago

Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our inbound Claims contact center team....

Retail Customer Service

  • Florence, KY (18 miles from California, KY)
  • 21 hours ago
  • Florence, KY (18 miles from California, KY)
  • 21 hours ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Sr Customer Service Representative

  • Cincinnati, OH (20 miles from California, KY)
  • 1 day ago
  • Cincinnati, OH (20 miles from California, KY)
  • 1 day ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Representative Specialist

  • Florence, KY (18 miles from California, KY)
  • 1 day ago
  • Florence, KY (18 miles from California, KY)
  • 1 day ago

Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...

Sales & Customer Service Associate

  • Cincinnati, OH (20 miles from California, KY)
  • 2 days ago
  • Cincinnati, OH (20 miles from California, KY)
  • 2 days ago

service and help everyone feel valued and understood Selling the Massage Envy Wellness Program Promote the value of Total Body Care by educating clients on new and expanded services, booking clients...

Retail Customer Service Team Member - Full-Time

  • Newport, KY (15 miles from California, KY)
  • 2 days ago
  • Newport, KY (15 miles from California, KY)
  • 2 days ago

Store - CIN-NEWPORT, KY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Representative

  • Blue Ash, OH (24 miles from California, KY)
  • 4 days ago
  • Blue Ash, OH (24 miles from California, KY)
  • 4 days ago

Summary: The Customer Service Representative processes purchase orders received via fax and e-mail by accurately entering sales orders into computer system....

Customer Service Representative

  • Cincinnati, OH (20 miles from California, KY)
  • 5 days ago
  • Cincinnati, OH (20 miles from California, KY)
  • 5 days ago

Marketing, Operations, and Asset Management) to meet sales projections and maximize proceeds while providing high level customer service. Previous experience required Great attendance Don't wait!...

Customer Service Associate- PART TIME - 2ND SHIFT

  • Florence, KY (18 miles from California, KY)
  • 7 days ago
  • Florence, KY (18 miles from California, KY)
  • 7 days ago

Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks....

Pharmacy Customer Service Associate

  • Milford, OH (18 miles from California, KY)
  • 9 days ago
  • Milford, OH (18 miles from California, KY)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Seasonal Customer Service Representative

  • Loveland, OH (20 miles from California, KY)
  • 10 days ago
  • Loveland, OH (20 miles from California, KY)
  • 10 days ago

We are looking to add Seasonal Customer Service Representatives to our team at Pet Nation Lodge!...

Customer Service Representative - Eastgate Office

  • Cincinnati, OH (20 miles from California, KY)
  • 10 days ago
  • Cincinnati, OH (20 miles from California, KY)
  • 10 days ago

Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...

Demographic Data for California, KY

Moving to California, KY? Find some basic demographic data about California, KY below.


Local
National
4,036
42
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in California, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in California, KY offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in California, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »