Customer Service Jobs in Burlington, KY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 63 Jobs

Customer Service Representative Specialist

  • Florence, KY (6 miles from Burlington, KY)
  • 8 hours ago
  • Florence, KY (6 miles from Burlington, KY)
  • 8 hours ago

Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...

Retail Customer Service

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 20 hours ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 20 hours ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Sales & Customer Service Associate

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 23 hours ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 23 hours ago

service and help everyone feel valued and understood Selling the Massage Envy Wellness Program Promote the value of Total Body Care by educating clients on new and expanded services, booking clients...

Retail Customer Service Team Member - Full-Time

  • Newport, KY (15 miles from Burlington, KY)
  • 1 day ago
  • Newport, KY (15 miles from Burlington, KY)
  • 1 day ago

Store - CIN-NEWPORT, KY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate

  • Hebron, KY (5 miles from Burlington, KY)
  • 1 day ago
  • Hebron, KY (5 miles from Burlington, KY)
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Retail Customer Experience Associate, Florence - Full Time

  • Florence, KY (6 miles from Burlington, KY)
  • 2 days ago
  • Florence, KY (6 miles from Burlington, KY)
  • 2 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 4 days ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 4 days ago

Marketing, Operations, and Asset Management) to meet sales projections and maximize proceeds while providing high level customer service. Previous experience required Great attendance Don't wait!...

Customer Service Associate- PART TIME - 2ND SHIFT

  • Florence, KY (6 miles from Burlington, KY)
  • 5 days ago
  • Florence, KY (6 miles from Burlington, KY)
  • 5 days ago

Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks....

Retail Customer Experience Associate, Mall of Georgia - Full Time

  • Springdale, OH (24 miles from Burlington, KY)
  • 6 days ago
  • Springdale, OH (24 miles from Burlington, KY)
  • 6 days ago

Id : REQ_567323, Title : Retail Customer Experience Associate, Mall of Georgia - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...327,...

Pharmacy Customer Service Associate

  • Norwood, OH (19 miles from Burlington, KY)
  • 7 days ago
  • Norwood, OH (19 miles from Burlington, KY)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Burlington, KY
  • 7 days ago
  • Burlington, KY
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Eastgate Office

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 8 days ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 8 days ago

Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...

Customer Service Representative

  • Florence, KY (6 miles from Burlington, KY)
  • 8 days ago
  • Florence, KY (6 miles from Burlington, KY)
  • 8 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 10 days ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 10 days ago

This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....

Retail Customer Service Supervisor

  • Springdale, OH (24 miles from Burlington, KY)
  • 12 days ago
  • Springdale, OH (24 miles from Burlington, KY)
  • 12 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Demographic Data for Burlington, KY

Moving to Burlington, KY? Find some basic demographic data about Burlington, KY below.


Local
National
24,192
278
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Burlington, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Burlington, KY offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Burlington, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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