Customer Service Jobs in Benton, KY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative I
- Mayfield, KY (21 miles from Benton, KY)
- 1 day ago
- Mayfield, KY (21 miles from Benton, KY)
- 1 day ago
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Medical Equipment Customer Service Representative
- Paducah, KY (24 miles from Benton, KY)
- 7 days ago
- Paducah, KY (24 miles from Benton, KY)
- 7 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Customer Service Specialist
- Paducah, KY (24 miles from Benton, KY)
- 11 days ago
- Paducah, KY (24 miles from Benton, KY)
- 11 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative - $14.00/hr
- Paducah, KY (24 miles from Benton, KY)
- 13 days ago
- Paducah, KY (24 miles from Benton, KY)
- 13 days ago
What You'll Bring Prior experience with telephone-based customer service is preferred Passion for delivering excellent customer service Excellent written and verbal communication skills Ability to speak...
Customer Service Representative
- Paducah, KY (24 miles from Benton, KY)
- 13 days ago
- Paducah, KY (24 miles from Benton, KY)
- 13 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Retail Customer Service Supervisor
- Paducah, KY (24 miles from Benton, KY)
- 27 days ago
- Paducah, KY (24 miles from Benton, KY)
- 27 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Retail Customer Service Associate
- Paducah, KY (24 miles from Benton, KY)
- 30+ days ago
- Paducah, KY (24 miles from Benton, KY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3550 James Sanders Blvd, Paducah...
Customer Service Representative
- Paducah, KY (24 miles from Benton, KY)
- 30+ days ago
- Paducah, KY (24 miles from Benton, KY)
- 30+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Marine Inside Sales/Customer Service Representative
- Paducah, KY (24 miles from Benton, KY)
- 45+ days ago
- Paducah, KY (24 miles from Benton, KY)
- 45+ days ago
Our client, a leader in marine products distribution, is seeking a Marine Inside Sales/Customer Service Representative to join their team....
Retail Customer Service Cashier
- Calvert City, KY (10 miles from Benton, KY)
- 45+ days ago
- Calvert City, KY (10 miles from Benton, KY)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Benton, KY
Moving to Benton, KY? Find some basic demographic data about Benton, KY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Benton, KY
Highest Education Level
Customer Services in Benton, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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