Customer Service Jobs in Alexandria, KY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Cincinnati, OH (17 miles from Alexandria, KY)
- 30+ days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 30+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Pharmacy Customer Service Associate
- Mount Healthy, OH (24 miles from Alexandria, KY)
- 5 hours ago
- Mount Healthy, OH (24 miles from Alexandria, KY)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Amelia, OH (12 miles from Alexandria, KY)
- 7 hours ago
- Amelia, OH (12 miles from Alexandria, KY)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Retail Customer Service Associate
- Cincinnati, OH (17 miles from Alexandria, KY)
- 9 hours ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 9 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative, Medicare Pharmacy Contact Center
- Cincinnati, OH (17 miles from Alexandria, KY)
- 14 hours ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 14 hours ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
- Cincinnati, OH (17 miles from Alexandria, KY)
- 1 day ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 1 day ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Dispensary Associate-PT (Cincinnati)
- Cincinnati, OH (17 miles from Alexandria, KY)
- 1 day ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 1 day ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Bilingual Senior Customer Service Representative
- Cincinnati, OH (17 miles from Alexandria, KY)
- 1 day ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 1 day ago
The FNOL Customer Service team is seeking a Bilingual Spanish Customer Service Representative to join our Claims department....
Loss Prevention Customer Service Associate
- Cincinnati, OH (17 miles from Alexandria, KY)
- 2 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Cincinnati, OH (17 miles from Alexandria, KY)
- 2 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 2 days ago
Customer Service Representative ConstructConnect - 3.2 Cincinnati, OH Job Details Full-time Estimated: $23.1K - $29.8K a year 10 hours ago Qualifications Customer service Call center High school diploma...
Client Service Representative - Private Client Services
- Loveland, OH (20 miles from Alexandria, KY)
- 2 days ago
- Loveland, OH (20 miles from Alexandria, KY)
- 2 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agencys Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Retail Customer Service Associate
- Cincinnati, OH (17 miles from Alexandria, KY)
- 2 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Weekend Availability
- Loveland, OH (20 miles from Alexandria, KY)
- 3 days ago
- Loveland, OH (20 miles from Alexandria, KY)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Care Representative I
- Cincinnati, OH (17 miles from Alexandria, KY)
- 3 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 3 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Cincinnati, OH (17 miles from Alexandria, KY)
- 3 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 3 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Demographic Data for Alexandria, KY
Moving to Alexandria, KY? Find some basic demographic data about Alexandria, KY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Alexandria, KY
Highest Education Level
Customer Services in Alexandria, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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