Customer Service Jobs in Alexandria, KY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Government Customer Service Representative
- Cincinnati, OH (17 miles from Alexandria, KY)
- 17 hours ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 17 hours ago
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints...
- Crescent Springs, KY (12 miles from Alexandria, KY)
- 18 hours ago
- Crescent Springs, KY (12 miles from Alexandria, KY)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cincinnati, OH (17 miles from Alexandria, KY)
- 2 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 2 days ago
Proposes and implements solutions to improve overall customer service. Creates and updates location profiles in computer system. Works as dispatcher as volume/vacation schedule dictates....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Cincinnati, OH (17 miles from Alexandria, KY)
- 2 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
/19316/b32dab1a-1855-4c34-8545-95b168ccf6de.png&z=8&s=RTL&ih_t=5%2F31%2F2025+4%3A29%3A42+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-dtc_edu&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Associate - Temporary
- Cincinnati, OH (17 miles from Alexandria, KY)
- 3 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Queen City
- Cincinnati, OH (17 miles from Alexandria, KY)
- 6 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 6 days ago
Degree helpful EXPERIENCE/SPECIFIC KNOWLEDGE - Minimum one year work experience in customer service, scale operations, or computer experience - Must be able to take direction / supervision and work...
Customer Service Representative- Part Time
- Cincinnati, OH (17 miles from Alexandria, KY)
- 7 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 7 days ago
CareStar, Inc. is currently seeking a Customer Services Representative in the Administrative Department....
Retail Customer Experience Associate, Roosevelt - Full Time
- Cincinnati, OH (17 miles from Alexandria, KY)
- 8 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 8 days ago
Id : REQ_578493, Title : Retail Customer Experience Associate, Roosevelt - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...027, ExternalPostedStartDate...
Retail Customer Experience Associate, Arden Fair - Full Time
- Florence, KY (14 miles from Alexandria, KY)
- 8 days ago
- Florence, KY (14 miles from Alexandria, KY)
- 8 days ago
Id : REQ_579170, Title : Retail Customer Experience Associate, Arden Fair - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...808, ExternalPostedStartDate...
Customer Care Representative I
- Cincinnati, OH (17 miles from Alexandria, KY)
- 8 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 8 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Senior Client Service Representative - Business Insurance
- Loveland, OH (20 miles from Alexandria, KY)
- 8 days ago
- Loveland, OH (20 miles from Alexandria, KY)
- 8 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Customer Service Representative
- Walton, KY (13 miles from Alexandria, KY)
- 9 days ago
- Walton, KY (13 miles from Alexandria, KY)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Client Service Representative I
- Cincinnati, OH (17 miles from Alexandria, KY)
- 9 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 9 days ago
Overview Client Service Representative I - Cincinnati, OH - Monday - Friday 8:30AM-5:00PM Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate...
Retail Customer Experience Associate, Kenwood Towne Center - Full Time
- Cincinnati, OH (17 miles from Alexandria, KY)
- 10 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 10 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Pharmacy Customer Service Associate
- Norwood, OH (17 miles from Alexandria, KY)
- 11 days ago
- Norwood, OH (17 miles from Alexandria, KY)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Alexandria, KY
Moving to Alexandria, KY? Find some basic demographic data about Alexandria, KY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Alexandria, KY
Highest Education Level
Customer Services in Alexandria, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »