Customer Service Jobs in Alexandria, KY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Customer Service Associate - Temporary

  • Walgreens
  • Newport, KY (12 miles from Alexandria, KY)
  • 1 day ago
  • Newport, KY (12 miles from Alexandria, KY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Dispensary Associate - Part-time

  • Trulieve
  • Cincinnati, OH (13 miles from Alexandria, KY)
  • 2 days ago
  • Cincinnati, OH (13 miles from Alexandria, KY)
  • 2 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

In Person Part Time

Retail Customer Service

  • Sherwin Williams
  • Cincinnati, OH (17 miles from Alexandria, KY)
  • 2 days ago
  • Cincinnati, OH (17 miles from Alexandria, KY)
  • 2 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

In Person Part Time

Customer Service Associate

  • DollarTree
  • Florence, KY (14 miles from Alexandria, KY)
  • 5 days ago
  • Florence, KY (14 miles from Alexandria, KY)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Pharmacy Customer Service Associate

  • Walgreens
  • Amelia, OH (12 miles from Alexandria, KY)
  • 5 days ago
  • Amelia, OH (12 miles from Alexandria, KY)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Customer Service Associate (cashier)

  • Valor LLC
  • Verona, KY (17 miles from Alexandria, KY)
  • 7 days ago
  • Verona, KY (17 miles from Alexandria, KY)
  • 7 days ago

Hop Shops, a division of Valor Oil, is looking for a Customer Service Associate (Cashier) role....

In Person

Customer Service Associate

  • Walgreens
  • Crescent Springs, KY (12 miles from Alexandria, KY)
  • 13 days ago
  • Crescent Springs, KY (12 miles from Alexandria, KY)
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Customer Accounts Advisor

  • Aaron's
  • Florence, KY (14 miles from Alexandria, KY)
  • 16 days ago
  • Florence, KY (14 miles from Alexandria, KY)
  • 16 days ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....

In Person

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER- Part Time

  • Micro Center
  • Sharonville, OH (24 miles from Alexandria, KY)
  • 16 days ago
  • Sharonville, OH (24 miles from Alexandria, KY)
  • 16 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

In Person Part Time

Dispensary Associate (Cincinnati)

  • Ascend Wellness Holdings
  • Cincinnati, OH (17 miles from Alexandria, KY)
  • 21 days ago
  • Cincinnati, OH (17 miles from Alexandria, KY)
  • 21 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

In Person

Alterations Customer Service Representative

  • David's Bridal
  • Florence, KY (14 miles from Alexandria, KY)
  • 25 days ago
  • Florence, KY (14 miles from Alexandria, KY)
  • 25 days ago

Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...

In Person

Retail Customer Service Associate

  • FedEx
  • Blue Ash, OH (22 miles from Alexandria, KY)
  • 28 days ago
  • Blue Ash, OH (22 miles from Alexandria, KY)
  • 28 days ago

This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....

In Person

Customer Service Associate - Automotive Finishes

  • Sherwin Williams
  • Cincinnati, OH (17 miles from Alexandria, KY)
  • 30+ days ago
  • Cincinnati, OH (17 miles from Alexandria, KY)
  • 30+ days ago

Have at least one (1) year of work experience in customer service, retail, or sales #SHWSales...

In Person Part Time

Customer Service Associate, InMotion

  • Marshall Retail Group
  • Hebron, KY (20 miles from Alexandria, KY)
  • 30+ days ago
  • Hebron, KY (20 miles from Alexandria, KY)
  • 30+ days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

In Person

Customer Service Representative

  • Motion Industries
  • Cincinnati, OH (17 miles from Alexandria, KY)
  • 45+ days ago
  • Cincinnati, OH (17 miles from Alexandria, KY)
  • 45+ days ago

Customer Service Representative at Motion Industries Motion Automation Intelligence- Sr. Customer Service Representative at Motion Industries in Cincinnati, Ohio Posted in 3 days ago....

In Person

Demographic Data for Alexandria, KY

Moving to Alexandria, KY? Find some basic demographic data about Alexandria, KY below.


Local
National
19,294
279
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Alexandria, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Alexandria, KY offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Alexandria, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »