Customer Service Jobs in Wichita, KS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....
(Spanish/English) position.** NORC is seeking individuals to work as Customer Service Representatives, internally known as Telephone Interviewers....
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....
Remote WorkCustomer Service Representative - Day and Evening shifts
- Wichita, KS
- 2 days ago
- Wichita, KS
- 2 days ago
Join our team as a Customer Service Representative, to conduct phone surveys for important research studies. This is a data collection role absolutely no sales or quotas!...
Bilingual (English/Spanish) Customer Service Representative
- Wichita, KS
- 3 days ago
- Wichita, KS
- 3 days ago
Minimum 2 years of experience in a contact center or fast-paced customer service role. Fluent in both English and Spanish. Excellent verbal and written communication skills....
Remote WorkBilingual Customer Service Representative (Spanish/English) - Evening Shift
- Wichita, KS
- 4 days ago
- Wichita, KS
- 4 days ago
NORC is seeking individuals to work as Customer Service Representatives, internally known as Telephone Interviewers....
Bilingual Customer Service Representative (English/Spanish) - Day Shift
- Wichita, KS
- 4 days ago
- Wichita, KS
- 4 days ago
NORC is seeking individuals to work as Customer Service Representatives, internally known as Telephone Interviewers....
at a conversational level, are encouraged to apply for our Bilingual Customer Service Representative (Spanish/English) position.** NORC is seeking individuals to work as Customer Service Representatives...
NORC is seeking individuals to work as Customer Service Representatives, internally known as Telephone Interviewers....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
We're seeking enthusiastic Customer Service Representatives to provide exceptional support across inbound customer service, help desk, and back-office operations for a variety of commercial and public...
Follow department operating procedures for providing front line customer support to enable World-Class customer service for each customer....
POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...
Demographic Data for Wichita, KS
Moving to Wichita, KS? Find some basic demographic data about Wichita, KS below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Wichita, KS
Highest Education Level
Customer Services in Wichita, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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