Customer Service Jobs in Kansas

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 111 Jobs

Customer Service Agent (Mid-Shift)

  • Wichita, KS
  • 10 days ago
  • Wichita, KS
  • 10 days ago

We are looking for customer service agents to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions....

Customer Service Representative

  • Wichita, KS
  • 10 days ago
  • Wichita, KS
  • 10 days ago

This position supports customer service, technical support, and customer sales interactions....

Inbound Customer Service Agent

  • Wichita, KS
  • 10 days ago
  • Wichita, KS
  • 10 days ago

This position supports customer service, technical support, and customer sales interactions....

Customer Service Agent Wichita, KS

  • Wichita, KS
  • 10 days ago
  • Wichita, KS
  • 10 days ago

We are looking for customer service agents in the Wichita, KS area to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public...

Customer Service Agent (Weekend)

  • Wichita, KS
  • 10 days ago
  • Wichita, KS
  • 10 days ago

We are looking for customer service agents to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions....

Customer Service Representative (Part-Time)

  • Wichita, KS
  • 45+ days ago
  • Wichita, KS
  • 45+ days ago

We are looking for part-time customer service agents to join our rapidly growing team!...

Customer Service Representative (Nights)

  • Wichita, KS
  • 45+ days ago
  • Wichita, KS
  • 45+ days ago

We are looking for customer service agents to join our rapidly growing team on the night shift!...

Customer Accounts Advisor

  • Topeka, KS
  • 30+ days ago
  • Topeka, KS
  • 30+ days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative, Life Contact Center

  • Topeka, KS
  • 23 hours ago
  • Topeka, KS
  • 23 hours ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative, Specialized Services Bagster

  • Topeka, KS
  • 23 hours ago
  • Topeka, KS
  • 23 hours ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Senior Customer Service Representative - Corporate Filings

  • Topeka, KS
  • 23 hours ago
  • Topeka, KS
  • 23 hours ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Customer Service Representative

  • Dodge City, KS
  • 1 day ago
  • Dodge City, KS
  • 1 day ago

Job Description: The Customer Service Representative (CSR) provides support to the branch office, outside sales and service teams in office administration, inside sales and customer service....

Relief Customer Service Representative Driver

  • Liberal, KS
  • 1 day ago
  • Liberal, KS
  • 1 day ago

The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....

Customer Service Representative (MST and PST Time Zones)

  • Home, KS
  • 2 days ago
  • Home, KS
  • 2 days ago

Our goal is to provide compassionate, innovative, and proactive customer service to our Medicare members....

Customer Service Representative-Horizons-Full Time

  • Hutchinson, KS
  • 2 days ago
  • Hutchinson, KS
  • 2 days ago

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all....

Demographic Data for Kansas

Moving to Kansas? Find some basic demographic data about Kansas below.


Local
National
2,937,772
74,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Kansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kansas offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kansas
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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