Customer Service Jobs in Kansas

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 108 Jobs

Customer Accounts Advisor

  • Topeka, KS
  • 16 hours ago
  • Topeka, KS
  • 16 hours ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative

  • Topeka, KS
  • 2 hours ago
  • Topeka, KS
  • 2 hours ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Associate

  • Wichita, KS
  • 2 hours ago
  • Wichita, KS
  • 2 hours ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Associate - Hire Ahead (Kansas City Metro Area)

  • Olathe, KS
  • 2 hours ago
  • Olathe, KS
  • 2 hours ago

Maintains the most stringent standards of customer service confidentiality. Perform other duties as assigned....

Customer Service Associate

  • Lenexa, KS
  • 13 hours ago
  • Lenexa, KS
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative II

  • Overland Park, KS
  • 22 hours ago
  • Overland Park, KS
  • 22 hours ago

SUMMARY: The Customer Service Representative ll will be responsible for providing customer service and sales support for export customers....

Online Customer Service Representative

  • Wichita, KS
  • 22 hours ago
  • Wichita, KS
  • 22 hours ago

or GED 1 year in a customer service environment/technical help desk environment, preferably by phone IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas....

Customer Service Representative

  • Kansas City, KS
  • 22 hours ago
  • Kansas City, KS
  • 22 hours ago

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Representative

  • Topeka, KS
  • 1 day ago
  • Topeka, KS
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Supervisor

  • Overland Park, KS
  • 1 day ago
  • Overland Park, KS
  • 1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Representative

  • Lenexa, KS
  • 1 day ago
  • Lenexa, KS
  • 1 day ago

service, healthcare industry, laboratory Top Skills Details typing,customer service Additional Skills & Qualifications 1-year related customer service excellence experience (required)Health care and...

Customer Service Associate - Temporary

  • Olathe, KS
  • 2 days ago
  • Olathe, KS
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Prairie Village, KS
  • 2 days ago
  • Prairie Village, KS
  • 2 days ago

What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...

Customer Care Representative - Farmers Service Operations (Hybrid - KS)

  • Kansas City, KS
  • 2 days ago
  • Kansas City, KS
  • 2 days ago

In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....

Customer Service Representative

  • Kansas City, KS
  • 2 days ago
  • Kansas City, KS
  • 2 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Demographic Data for Kansas

Moving to Kansas? Find some basic demographic data about Kansas below.


Local
National
2,937,772
74,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Kansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kansas offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kansas
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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