Customer Service Jobs in Topeka, KS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Service Representative The Kansas Department of Labor (KDOL) are recruiting talented individuals to join our team as Customer Service Representatives (Program Specialist) for the Kansas Unemployment...
Service Representative The Kansas Department of Labor (KDOL) are recruiting talented individuals to join our team as Customer Service Representatives (Program Specialist) for the Kansas Unemployment...
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Customer Service Representative - Customer Service - FT - Day
- Topeka, KS
- 6 days ago
- Topeka, KS
- 6 days ago
service problems....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Healthcare Inbound Customer Service Agent - Remote (Winston Salem, NC)
- Topeka, KS
- 8 days ago
- Topeka, KS
- 8 days ago
We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....
Remote WorkOther qualifications for our Customer Service Representative (Remote) role include: + Passion for helping others and strong customer service orientation + Minimum 6 months customer service experience...
Remote WorkThey will also possess an ability to build relationships and provide first class customer service utilizing their strategic selling skills and compassion for others....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1401 Sw Wanamaker Rd, Topeka, KS...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Bilingual Spanish Customer Service Representative - Remote
- Topeka, KS
- 45+ days ago
- Topeka, KS
- 45+ days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkRetail Customer Service Cashier
- Topeka, KS (8 miles from Topeka, KS)
- 45+ days ago
- Topeka, KS (8 miles from Topeka, KS)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Topeka, KS
Moving to Topeka, KS? Find some basic demographic data about Topeka, KS below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Topeka, KS
Highest Education Level
Customer Services in Topeka, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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