Customer Service Jobs in Overland Park, KS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Healthcare
- Eudora, KS (24 miles from Overland Park, KS)
- 1 day ago
- Eudora, KS (24 miles from Overland Park, KS)
- 1 day ago
Maximus is seeking Customer Service Representatives (CSRs) to assist individuals navigating healthcare programs and benefits....
Customer Service Representative - FT
- Kansas City, MO (21 miles from Overland Park, KS)
- 19 hours ago
- Kansas City, MO (21 miles from Overland Park, KS)
- 19 hours ago
service....
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
Title: Customer Service Representative Shift: Days Pay: $47K-$58K Job Summary: The Customer Service Representative (CSR) represents WestRock to the customer and acts as a critical liaison between the...
Customer Service Representative
- Kansas City, MO (21 miles from Overland Park, KS)
- 1 day ago
- Kansas City, MO (21 miles from Overland Park, KS)
- 1 day ago
Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Treasury Management Customer Service Representative
- Kansas City, MO (21 miles from Overland Park, KS)
- 1 day ago
- Kansas City, MO (21 miles from Overland Park, KS)
- 1 day ago
Job Details Job Location : Kansas City Barry Branch - Kansas City, MO Position Type : Full Time Salary Range : Undisclosed Description PRIMARY PURPOSE OF JOB The Treasury Management Customer Service...
Customer Success Representative
- Shawnee, KS (15 miles from Overland Park, KS)
- 2 days ago
- Shawnee, KS (15 miles from Overland Park, KS)
- 2 days ago
Customer service experience. Proofreading, editing, attention to detail. Word, Excel, PowerPoint, Access....
Front Desk / Customer Service Representative
- Overland Park, KS
- 2 days ago
- Overland Park, KS
- 2 days ago
Front Desk / Customer Service Representative $18/hr. Starting Guarantee Our mission is to deliver the dream of flight!...
Customer Service Associate - Temporary
- Grandview, MO (8 miles from Overland Park, KS)
- 2 days ago
- Grandview, MO (8 miles from Overland Park, KS)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Overland Park, KS (8 miles from Overland Park, KS)
- 2 days ago
- Overland Park, KS (8 miles from Overland Park, KS)
- 2 days ago
Deliver top notch customer service company foremen, all plants/worksites, as well as outside customers....
Customer Service Representative - Early AM Shift
- Olathe, KS (10 miles from Overland Park, KS)
- 4 days ago
- Olathe, KS (10 miles from Overland Park, KS)
- 4 days ago
The Customer Service Representative is part of a job progression that includes Customer Service Representative I, II, III....
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Kansas City, KS (21 miles from Overland Park, KS)
- 4 days ago
- Kansas City, KS (21 miles from Overland Park, KS)
- 4 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Pharmacy Customer Service Associate
- Olathe, KS (10 miles from Overland Park, KS)
- 4 days ago
- Olathe, KS (10 miles from Overland Park, KS)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Overland Park, KS
Moving to Overland Park, KS? Find some basic demographic data about Overland Park, KS below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Overland Park, KS
Highest Education Level
Customer Services in Overland Park, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »