Customer Service Jobs in Lenexa, KS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 71 Jobs

Customer Service Representative Healthcare

  • Eudora, KS (20 miles from Lenexa, KS)
  • 1 day ago
  • Eudora, KS (20 miles from Lenexa, KS)
  • 1 day ago

Maximus is seeking Customer Service Representatives (CSRs) to assist individuals navigating healthcare programs and benefits....

Customer Service Representative

  • Leavenworth, KS (24 miles from Lenexa, KS)
  • 2 hours ago
  • Leavenworth, KS (24 miles from Lenexa, KS)
  • 2 hours ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative - FT

  • Kansas City, MO (13 miles from Lenexa, KS)
  • 15 hours ago
  • Kansas City, MO (13 miles from Lenexa, KS)
  • 15 hours ago

service....

Client Service Representative

  • Overland Park, KS (8 miles from Lenexa, KS)
  • 19 hours ago
  • Overland Park, KS (8 miles from Lenexa, KS)
  • 19 hours ago

What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...

Customer Service Representative

  • Overland Park, KS (8 miles from Lenexa, KS)
  • 19 hours ago
  • Overland Park, KS (8 miles from Lenexa, KS)
  • 19 hours ago

Title: Customer Service Representative Shift: Days Pay: $47K-$58K Job Summary: The Customer Service Representative (CSR) represents WestRock to the customer and acts as a critical liaison between the...

Customer Service Representative

  • Kansas City, MO (13 miles from Lenexa, KS)
  • 23 hours ago
  • Kansas City, MO (13 miles from Lenexa, KS)
  • 23 hours ago

Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....

Customer Service Associate

  • Blue Springs, MO (23 miles from Lenexa, KS)
  • 1 day ago
  • Blue Springs, MO (23 miles from Lenexa, KS)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Treasury Management Customer Service Representative

  • Kansas City, MO (13 miles from Lenexa, KS)
  • 1 day ago
  • Kansas City, MO (13 miles from Lenexa, KS)
  • 1 day ago

Job Details Job Location : Kansas City Barry Branch - Kansas City, MO Position Type : Full Time Salary Range : Undisclosed Description PRIMARY PURPOSE OF JOB The Treasury Management Customer Service...

Customer Success Representative

  • Shawnee, KS (6 miles from Lenexa, KS)
  • 2 days ago
  • Shawnee, KS (6 miles from Lenexa, KS)
  • 2 days ago

Customer service experience. Proofreading, editing, attention to detail. Word, Excel, PowerPoint, Access....

Customer Service Representative

  • Independence, MO (20 miles from Lenexa, KS)
  • 2 days ago
  • Independence, MO (20 miles from Lenexa, KS)
  • 2 days ago

Customer Service Representative Minimum Requirements: High school diploma or equivalent. 1+ year of experience in warehouse clerical or customer service functions preferred....

Front Desk / Customer Service Representative

  • Overland Park, KS (8 miles from Lenexa, KS)
  • 2 days ago
  • Overland Park, KS (8 miles from Lenexa, KS)
  • 2 days ago

Front Desk / Customer Service Representative $18/hr. Starting Guarantee Our mission is to deliver the dream of flight!...

Customer Service Associate - Temporary

  • Leavenworth, KS (24 miles from Lenexa, KS)
  • 2 days ago
  • Leavenworth, KS (24 miles from Lenexa, KS)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Overland Park, KS
  • 2 days ago
  • Overland Park, KS
  • 2 days ago

Deliver top notch customer service company foremen, all plants/worksites, as well as outside customers....

Customer Service Representative

  • Independence, MO (20 miles from Lenexa, KS)
  • 3 days ago
  • Independence, MO (20 miles from Lenexa, KS)
  • 3 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Representative - Early AM Shift

  • Olathe, KS (6 miles from Lenexa, KS)
  • 3 days ago
  • Olathe, KS (6 miles from Lenexa, KS)
  • 3 days ago

The Customer Service Representative is part of a job progression that includes Customer Service Representative I, II, III....

Demographic Data for Lenexa, KS

Moving to Lenexa, KS? Find some basic demographic data about Lenexa, KS below.


Local
National
2,937,772
74,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lenexa, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lenexa, KS offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lenexa, KS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »