Customer Service Jobs in Edwardsville, KS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 72 Jobs

Customer Service Representative Healthcare

  • Eudora, KS (21 miles from Edwardsville, KS)
  • 1 day ago
  • Eudora, KS (21 miles from Edwardsville, KS)
  • 1 day ago

Maximus is seeking Customer Service Representatives (CSRs) to assist individuals navigating healthcare programs and benefits....

Work from Home: Customer Service Representative (Healthcare)

  • Kansas City, MO (10 miles from Edwardsville, KS)
  • 2 hours ago
  • Kansas City, MO (10 miles from Edwardsville, KS)
  • 2 hours ago

Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....

Remote Work

Customer Service Representative

  • Leavenworth, KS (12 miles from Edwardsville, KS)
  • 6 hours ago
  • Leavenworth, KS (12 miles from Edwardsville, KS)
  • 6 hours ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative - FT

  • Kansas City, MO (10 miles from Edwardsville, KS)
  • 18 hours ago
  • Kansas City, MO (10 miles from Edwardsville, KS)
  • 18 hours ago

service....

Client Service Representative

  • Overland Park, KS (20 miles from Edwardsville, KS)
  • 23 hours ago
  • Overland Park, KS (20 miles from Edwardsville, KS)
  • 23 hours ago

What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...

Customer Service Representative

  • Kansas City, MO (10 miles from Edwardsville, KS)
  • 1 day ago
  • Kansas City, MO (10 miles from Edwardsville, KS)
  • 1 day ago

Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....

Customer Service Associate

  • Overland Park, KS (20 miles from Edwardsville, KS)
  • 1 day ago
  • Overland Park, KS (20 miles from Edwardsville, KS)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Treasury Management Customer Service Representative

  • Kansas City, MO (10 miles from Edwardsville, KS)
  • 1 day ago
  • Kansas City, MO (10 miles from Edwardsville, KS)
  • 1 day ago

Job Details Job Location : Kansas City Barry Branch - Kansas City, MO Position Type : Full Time Salary Range : Undisclosed Description PRIMARY PURPOSE OF JOB The Treasury Management Customer Service...

Customer Service Associate

  • Lawrence, KS (22 miles from Edwardsville, KS)
  • 2 days ago
  • Lawrence, KS (22 miles from Edwardsville, KS)
  • 2 days ago

Job Description: Pay: Up to $20/hour Job Type: Part-time If you thrive in customer service and aspire to work in the banking industry, look no further!...

Customer Success Representative

  • Shawnee, KS (7 miles from Edwardsville, KS)
  • 2 days ago
  • Shawnee, KS (7 miles from Edwardsville, KS)
  • 2 days ago

Customer service experience. Proofreading, editing, attention to detail. Word, Excel, PowerPoint, Access....

Customer Service Representative

  • Independence, MO (20 miles from Edwardsville, KS)
  • 2 days ago
  • Independence, MO (20 miles from Edwardsville, KS)
  • 2 days ago

Customer Service Representative Minimum Requirements: High school diploma or equivalent. 1+ year of experience in warehouse clerical or customer service functions preferred....

Front Desk / Customer Service Representative

  • Overland Park, KS (20 miles from Edwardsville, KS)
  • 2 days ago
  • Overland Park, KS (20 miles from Edwardsville, KS)
  • 2 days ago

Front Desk / Customer Service Representative $18/hr. Starting Guarantee Our mission is to deliver the dream of flight!...

Customer Service Associate - Temporary

  • Leavenworth, KS (12 miles from Edwardsville, KS)
  • 2 days ago
  • Leavenworth, KS (12 miles from Edwardsville, KS)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Overland Park, KS (12 miles from Edwardsville, KS)
  • 2 days ago
  • Overland Park, KS (12 miles from Edwardsville, KS)
  • 2 days ago

Deliver top notch customer service company foremen, all plants/worksites, as well as outside customers....

Customer Service Representative

  • Independence, MO (20 miles from Edwardsville, KS)
  • 3 days ago
  • Independence, MO (20 miles from Edwardsville, KS)
  • 3 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Demographic Data for Edwardsville, KS

Moving to Edwardsville, KS? Find some basic demographic data about Edwardsville, KS below.

Local
National
2,937,772
74,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Title Synonyms

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Salary for Customer Service Jobs in Edwardsville, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Edwardsville, KS offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Edwardsville, KS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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