Customer Service Jobs in De Soto, KS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 63 Jobs

Customer Service Associate

  • Shawnee, KS (15 miles from De Soto, KS)
  • 8 hours ago
  • Shawnee, KS (15 miles from De Soto, KS)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative I

  • Lenexa, KS (14 miles from De Soto, KS)
  • 11 hours ago
  • Lenexa, KS (14 miles from De Soto, KS)
  • 11 hours ago

Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....

Customer Service Representative

  • Kansas City, MO (22 miles from De Soto, KS)
  • 15 hours ago
  • Kansas City, MO (22 miles from De Soto, KS)
  • 15 hours ago

Overview The Customer Service Representative serves as a primary contact and financial advocate for guarantors to navigate and resolve any questions and/or concerns related to their Children's Mercy...

Remote Call Center Customer Service Representative

  • Kansas City, MO (22 miles from De Soto, KS)
  • 1 day ago
  • Kansas City, MO (22 miles from De Soto, KS)
  • 1 day ago

Experienced remote call center customer service representatives are encouraged to APPLY NOW!!!...

Remote Work

Pharmacy Customer Service Associate

  • Shawnee, KS (15 miles from De Soto, KS)
  • 1 day ago
  • Shawnee, KS (15 miles from De Soto, KS)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Kansas City, MO (22 miles from De Soto, KS)
  • 1 day ago
  • Kansas City, MO (22 miles from De Soto, KS)
  • 1 day ago

Customer Service Associate Customer Service Associate locations Kansas City, MO time type Part time posted on Posted 4 Days Ago job requisition id R-101043 Job Description: Pay: Up to $20/hour Job Type...

Customer Service Associate - R-101043

  • Kansas City, MO (22 miles from De Soto, KS)
  • 2 days ago
  • Kansas City, MO (22 miles from De Soto, KS)
  • 2 days ago

**Pay: Up to $20/hour** **Job Type:** **Part**-ti**me** If you thrive in customer service and aspire to work in the banking industry, look no further!...

Employer Customer Service Representative

  • Shawnee, KS (15 miles from De Soto, KS)
  • 4 days ago
  • Shawnee, KS (15 miles from De Soto, KS)
  • 4 days ago

Service Representative within the UI Tax Administration department....

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)

  • Kansas City, KS (22 miles from De Soto, KS)
  • 5 days ago
  • Kansas City, KS (22 miles from De Soto, KS)
  • 5 days ago

Our Customer Service Reps can start between $17.50-$19.50/ hour depending on experience and geographical location within the central region!...

Savers / Value Village Careers - Customer Service Associate

  • Kansas City, MO (22 miles from De Soto, KS)
  • 5 days ago
  • Kansas City, MO (22 miles from De Soto, KS)
  • 5 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Representative

  • Kansas City, MO (22 miles from De Soto, KS)
  • 7 days ago
  • Kansas City, MO (22 miles from De Soto, KS)
  • 7 days ago

service experience Ability to read, write, and communicate clearly in English Commitment to excellent customer service PREFERRED REQUIREMENTS 1 year of medical or dental reception experience Some college...

Customer Service Associate - Temporary

  • Kansas City, MO (22 miles from De Soto, KS)
  • 8 days ago
  • Kansas City, MO (22 miles from De Soto, KS)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Lawrence, KS (14 miles from De Soto, KS)
  • 8 days ago
  • Lawrence, KS (14 miles from De Soto, KS)
  • 8 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Seasonal Part-Time Customer Service Representative-Remote MO, AR, OK, KS ($16 per hour)

  • Kansas City, MO (22 miles from De Soto, KS)
  • 9 days ago
  • Kansas City, MO (22 miles from De Soto, KS)
  • 9 days ago

In order to provide excellent customer service during our fall peak season, we are hiring **seasonal part-time** customer service representatives to process inbound customer service calls, chats, and...

Remote Work

Customer Service Representative

  • Kansas City, MO (22 miles from De Soto, KS)
  • 9 days ago
  • Kansas City, MO (22 miles from De Soto, KS)
  • 9 days ago

Customer Service Representative DP World North America delivers tailored, scalable and progressive solutions to customers in more than 100 global locations....

Demographic Data for De Soto, KS

Moving to De Soto, KS? Find some basic demographic data about De Soto, KS below.


Local
National
6,419
141
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in De Soto, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in De Soto, KS offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in De Soto, KS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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