Customer Service Jobs in Winterset, IA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-8 of 8 Jobs

Amazon Locker+ Customer Service Associate

  • West Des Moines, IA (17 miles from Winterset, IA)
  • 2 days ago
  • West Des Moines, IA (17 miles from Winterset, IA)
  • 2 days ago

Amazon Locker+ Customer Returns Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • West Des Moines, IA (17 miles from Winterset, IA)
  • 2 days ago
  • West Des Moines, IA (17 miles from Winterset, IA)
  • 2 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Retail Customer Service Specialist

  • Waukee, IA (20 miles from Winterset, IA)
  • 11 days ago
  • Waukee, IA (20 miles from Winterset, IA)
  • 11 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Sales & Customer Service Associate

  • Clive, IA (23 miles from Winterset, IA)
  • 13 days ago
  • Clive, IA (23 miles from Winterset, IA)
  • 13 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Indianola, IA (24 miles from Winterset, IA)
  • 20 days ago
  • Indianola, IA (24 miles from Winterset, IA)
  • 20 days ago

Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...

Retail Customer Service Cashier

  • Clive, IA (23 miles from Winterset, IA)
  • 23 days ago
  • Clive, IA (23 miles from Winterset, IA)
  • 23 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative Nights and Weekend

  • West Des Moines, IA (17 miles from Winterset, IA)
  • 30+ days ago
  • West Des Moines, IA (17 miles from Winterset, IA)
  • 30+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • West Des Moines, IA (17 miles from Winterset, IA)
  • 90+ days ago
  • West Des Moines, IA (17 miles from Winterset, IA)
  • 90+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Demographic Data for Winterset, IA

Moving to Winterset, IA? Find some basic demographic data about Winterset, IA below.


Local
National
8,570
262
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Winterset, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Winterset, IA offer the following education background
High School or GED
35.1%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Winterset, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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