Customer Service Jobs in West Des Moines, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Nights and Weekend
- Urbandale, IA (11 miles from West Des Moines, IA)
- 4 hours ago
- Urbandale, IA (11 miles from West Des Moines, IA)
- 4 hours ago
sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Urbandale, IA (11 miles from West Des Moines, IA)
- 4 hours ago
- Urbandale, IA (11 miles from West Des Moines, IA)
- 4 hours ago
creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Ankeny, IA (20 miles from West Des Moines, IA)
- 10 hours ago
- Ankeny, IA (20 miles from West Des Moines, IA)
- 10 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative PT Nights
- Des Moines, IA (12 miles from West Des Moines, IA)
- 1 day ago
- Des Moines, IA (12 miles from West Des Moines, IA)
- 1 day ago
We are looking to hire a Customer Service Representative for our Outreach Lab. As a Customer Service Rep, you will provide coverage for the MercyOne Des Moines call center....
Associate Customer Service Representative
- Des Moines, IA (12 miles from West Des Moines, IA)
- 1 day ago
- Des Moines, IA (12 miles from West Des Moines, IA)
- 1 day ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative
- Des Moines, IA (12 miles from West Des Moines, IA)
- 1 day ago
- Des Moines, IA (12 miles from West Des Moines, IA)
- 1 day ago
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Customer Service Representative
- Des Moines, IA (12 miles from West Des Moines, IA)
- 1 day ago
- Des Moines, IA (12 miles from West Des Moines, IA)
- 1 day ago
Customer Service Representative TheCustomer Service Representative is the primary contact for our customers....
Remote WorkCustomer Service Associate / Outfitter
- Ankeny, IA (20 miles from West Des Moines, IA)
- 1 day ago
- Ankeny, IA (20 miles from West Des Moines, IA)
- 1 day ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Customer Service Representative
- Pleasant Hill, IA (14 miles from West Des Moines, IA)
- 2 days ago
- Pleasant Hill, IA (14 miles from West Des Moines, IA)
- 2 days ago
Overview At Kemin, we're driven by a passion for delivering world-class customer experiences, and we're looking for a Customer Service Representative to help us continue that mission....
Bilingual Customer Service Representative
- Des Moines, IA (12 miles from West Des Moines, IA)
- 10 days ago
- Des Moines, IA (12 miles from West Des Moines, IA)
- 10 days ago
The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders....
Customer Service Representative
- Ankeny, IA (20 miles from West Des Moines, IA)
- 10 days ago
- Ankeny, IA (20 miles from West Des Moines, IA)
- 10 days ago
The Customer Service Representative serves as the front line to our customers placing meal orders....
Customer Service Representative (Dispute Resolution) - Junior
- West Des Moines, IA
- 10 days ago
- West Des Moines, IA
- 10 days ago
Primary Location: USA-Des Moines Function: Function - Customer Service Schedule: Full time...
Customer Service Associate - Temporary
- Des Moines, IA (12 miles from West Des Moines, IA)
- 11 days ago
- Des Moines, IA (12 miles from West Des Moines, IA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Paraplanner (Client Service Representative)
- Des Moines, IA (12 miles from West Des Moines, IA)
- 11 days ago
- Des Moines, IA (12 miles from West Des Moines, IA)
- 11 days ago
Paraplanner (Client Service Representative) WFH Flexible Des Moines, IA or Coralville, IA, IA Description Kick-start your career in financial services with a company that values growth,...
service or retail experience preferred....
Demographic Data for West Des Moines, IA
Moving to West Des Moines, IA? Find some basic demographic data about West Des Moines, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in West Des Moines, IA
Highest Education Level
Customer Services in West Des Moines, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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