Customer Service Jobs in Waverly, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist
- Cedar Falls, IA (18 miles from Waverly, IA)
- 20 hours ago
- Cedar Falls, IA (18 miles from Waverly, IA)
- 20 hours ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Customer Service Associate - Temporary
- Waterloo, IA (24 miles from Waverly, IA)
- 1 day ago
- Waterloo, IA (24 miles from Waverly, IA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote Senior Customer Service Representative
- Waterloo, IA (24 miles from Waverly, IA)
- 4 days ago
- Waterloo, IA (24 miles from Waverly, IA)
- 4 days ago
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkRetail Customer Service Cashier
- Waterloo, IA (24 miles from Waverly, IA)
- 10 days ago
- Waterloo, IA (24 miles from Waverly, IA)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Waterloo, IA (24 miles from Waverly, IA)
- 25 days ago
- Waterloo, IA (24 miles from Waverly, IA)
- 25 days ago
by providing a superior level of customer service to members, prospective members, and guests....
- Cedar Falls, IA (18 miles from Waverly, IA)
- 27 days ago
- Cedar Falls, IA (18 miles from Waverly, IA)
- 27 days ago
As the name suggests, your main priority is to provide great customer service....
Lead Customer Service Representative
- Waterloo, IA (24 miles from Waverly, IA)
- 90+ days ago
- Waterloo, IA (24 miles from Waverly, IA)
- 90+ days ago
If so, consider applying to join our motivated team as our Lead Customer Service Representative. Don't be fooled by the title. This is a position unlike any you've see before!...
Retail Customer Service Associate
- Waterloo, IA (24 miles from Waverly, IA)
- 45+ days ago
- Waterloo, IA (24 miles from Waverly, IA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 210 E Tower Park Dr, Waterloo, IA...
Customer Service Representative
- Waterloo, IA (24 miles from Waverly, IA)
- 60+ days ago
- Waterloo, IA (24 miles from Waverly, IA)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Seasonal Retail/Customer Service Associate
- Cedar Falls, IA (18 miles from Waverly, IA)
- 60+ days ago
- Cedar Falls, IA (18 miles from Waverly, IA)
- 60+ days ago
Excellent customer service experience....
Part-Time Retail / Customer Service
- Cedar Falls, IA (18 miles from Waverly, IA)
- 60+ days ago
- Cedar Falls, IA (18 miles from Waverly, IA)
- 60+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience. Previous retail sales experience. Excellent customer service experience....
Retail- Customer Service Team Member
- Cedar Falls, IA (18 miles from Waverly, IA)
- 90+ days ago
- Cedar Falls, IA (18 miles from Waverly, IA)
- 90+ days ago
Store - CEDAR FALLS, IA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative Late afternoon to Evening
- Waterloo, IA (24 miles from Waverly, IA)
- 90+ days ago
- Waterloo, IA (24 miles from Waverly, IA)
- 90+ days ago
Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service....
Customer Service Representative
- Cedar Falls, IA (18 miles from Waverly, IA)
- 90+ days ago
- Cedar Falls, IA (18 miles from Waverly, IA)
- 90+ days ago
Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service....
Customer Service Representative
- Waterloo, IA (24 miles from Waverly, IA)
- 90+ days ago
- Waterloo, IA (24 miles from Waverly, IA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Waverly, IA
Moving to Waverly, IA? Find some basic demographic data about Waverly, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Waverly, IA
Highest Education Level
Customer Services in Waverly, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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