Customer Service Jobs in Waukee, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Ankeny, IA (17 miles from Waukee, IA)
- 2 hours ago
- Ankeny, IA (17 miles from Waukee, IA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Clive, IA (4 miles from Waukee, IA)
- 1 day ago
- Clive, IA (4 miles from Waukee, IA)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Commercial Lines
- West Des Moines, IA (9 miles from Waukee, IA)
- 3 days ago
- West Des Moines, IA (9 miles from Waukee, IA)
- 3 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Senior Customer Service Representative
- Des Moines, IA (13 miles from Waukee, IA)
- 4 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 4 days ago
About this role: Wells Fargo is seeking a Senior Customer Service Rep in Customer Care Specialized Invoices as part of Customer Care....
/19303/64fedd75-2d06-44b9-b129-ef7118843cc5.png&z=8&s=RTL&ih_t=6%2F10%2F2025+11%3A22%3A03+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Des Moines, IA (13 miles from Waukee, IA)
- 4 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 4 days ago
About this role: Wells Fargo is seeking a Customer Service Representative in Global Operations as part of Commercial Banking....
Remote Senior Customer Service Representative
- Des Moines, IA (13 miles from Waukee, IA)
- 4 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 4 days ago
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote Work- West Des Moines, IA (9 miles from Waukee, IA)
- 6 days ago
- West Des Moines, IA (9 miles from Waukee, IA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Clive, IA (4 miles from Waukee, IA)
- 6 days ago
- Clive, IA (4 miles from Waukee, IA)
- 6 days ago
. - Previous experience in a customer service or retail environment, preferably in the cannabis industry. - Strong knowledge of cannabis products, including strains, consumption methods, and effects...
- Clive, IA (4 miles from Waukee, IA)
- 6 days ago
- Clive, IA (4 miles from Waukee, IA)
- 6 days ago
both verbally and in writing, with various audiences Desired Skills 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience Previous experience...
Senior Customer Service Representative
- Des Moines, IA (13 miles from Waukee, IA)
- 6 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 6 days ago
About this role: Wells Fargo is seeking a Senior Customer Service Representative in Customer Care as a part of Commercial Banking Operations Division....
- De Soto, IA (9 miles from Waukee, IA)
- 8 days ago
- De Soto, IA (9 miles from Waukee, IA)
- 8 days ago
Preferred Education/Experience/Skills Prior customer service experience is a plus....
Healthcare Inbound Customer Service Agent - Remote (Winston Salem, NC)
- Des Moines, IA (13 miles from Waukee, IA)
- 8 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 8 days ago
We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....
Remote WorkCustomer Service Representative-Remote (Healthcare Claims)
- Des Moines, IA (13 miles from Waukee, IA)
- 9 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 9 days ago
Customer Service Representative-Remote (Healthcare Claims) Job Description **JOB DESCRIPTION** The Customer Service Representative-Remote (Healthcare Claims) works from home and interfaces with customers...
Remote WorkCustomer Service Associate - Temporary
- Urbandale, IA (12 miles from Waukee, IA)
- 9 days ago
- Urbandale, IA (12 miles from Waukee, IA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Des Moines, IA (13 miles from Waukee, IA)
- 9 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 9 days ago
Job Summary: The Customer Service Rep provides prompt, courteous and accurate information to internal and external customers regarding account information and bank products and services....
Demographic Data for Waukee, IA
Moving to Waukee, IA? Find some basic demographic data about Waukee, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Waukee, IA
Highest Education Level
Customer Services in Waukee, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »