Customer Service Jobs in Silver City, IA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 49 Jobs

Customer Service Representative

  • Omaha, NE (19 miles from Silver City, IA)
  • 14 hours ago
  • Omaha, NE (19 miles from Silver City, IA)
  • 14 hours ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Representative

  • Omaha, NE (19 miles from Silver City, IA)
  • 1 day ago
  • Omaha, NE (19 miles from Silver City, IA)
  • 1 day ago

Customer services department is 24x7 operation with office staffed from 6:30 a.m. to 10:00 p.m. daily. Work is performed in a team environment....

Customer Success Representative

  • Omaha, NE (19 miles from Silver City, IA)
  • 1 day ago
  • Omaha, NE (19 miles from Silver City, IA)
  • 1 day ago

Customer Success Representative Milliman Omaha is an office of intelligent, hard-working, creative minds and we are anything but corporate. Our unique structure allows for the best of both worlds:...

(Onsite) Customer Service Representative - Multiple, Nebraska

  • Omaha, NE (19 miles from Silver City, IA)
  • 2 days ago
  • Omaha, NE (19 miles from Silver City, IA)
  • 2 days ago

We are currently hiring Customer Service Representatives to work onsite at our Omaha Service Center or Papillion Service Center....

Customer Service Representative - Medical Transportation

  • Omaha, NE (19 miles from Silver City, IA)
  • 2 days ago
  • Omaha, NE (19 miles from Silver City, IA)
  • 2 days ago

Overview Customer Service Representative - Medical Transportation At EMS, we Contact Center differently....

(Onsite) Customer Service Representative -Omaha, NE - Full-time / Part-time

  • Omaha, NE (19 miles from Silver City, IA)
  • 2 days ago
  • Omaha, NE (19 miles from Silver City, IA)
  • 2 days ago

PenFed is hiring a Customer Service Representative to work onsite at our Omaha, Nebraska location....

Customer Service Associate - Weekend Availability

  • Council Bluffs, IA (15 miles from Silver City, IA)
  • 2 days ago
  • Council Bluffs, IA (15 miles from Silver City, IA)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - UniFirst

  • Omaha, NE (19 miles from Silver City, IA)
  • 3 days ago
  • Omaha, NE (19 miles from Silver City, IA)
  • 3 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Customer Service Associate - Morning Shift

  • Omaha, NE (19 miles from Silver City, IA)
  • 4 days ago
  • Omaha, NE (19 miles from Silver City, IA)
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Omaha, NE (19 miles from Silver City, IA)
  • 4 days ago
  • Omaha, NE (19 miles from Silver City, IA)
  • 4 days ago

Overview **Full-Time Only** As our Customer Service Representative, you will be responsible for assisting customers through phone calls, email, and chat with efficiency and professionalism, ensuring...

Customer Service Representative (PT)

  • Council Bluffs, IA (15 miles from Silver City, IA)
  • 5 days ago
  • Council Bluffs, IA (15 miles from Silver City, IA)
  • 5 days ago

Provide first rate customer service by greeting all customers upon entry, assisting with check ins, processing payments and answering questions....

Retail Customer Service Cashier

  • La Vista, NE (24 miles from Silver City, IA)
  • 6 days ago
  • La Vista, NE (24 miles from Silver City, IA)
  • 6 days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Delivery Station Customer Service Associate, DSL

  • Omaha, NE (19 miles from Silver City, IA)
  • 7 days ago
  • Omaha, NE (19 miles from Silver City, IA)
  • 7 days ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Customer Service Associate - Temporary

  • Council Bluffs, IA (15 miles from Silver City, IA)
  • 10 days ago
  • Council Bluffs, IA (15 miles from Silver City, IA)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Work from Home: Customer Service Representative (Healthcare)

  • Omaha, NE (19 miles from Silver City, IA)
  • 11 days ago
  • Omaha, NE (19 miles from Silver City, IA)
  • 11 days ago

Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....

Remote Work

Demographic Data for Silver City, IA

Moving to Silver City, IA? Find some basic demographic data about Silver City, IA below.


Local
National
635
9
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
....................
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

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Salary for Customer Service Jobs in Silver City, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Silver City, IA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Silver City, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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