Customer Service Jobs in Pleasant Valley, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 4 hours ago
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 12 hours ago
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 12 hours ago
Customer Service Associate Timber Creek, an FCA Packaging Brand Up to $22/hr United States, Iowa, Davenport Jun 12, 2025 Job Summary: The Customer Service Associate is responsible for providing professional...
Pharmacy Customer Service Associate
- Milan, IL (14 miles from Pleasant Valley, IA)
- 18 hours ago
- Milan, IL (14 miles from Pleasant Valley, IA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 1 day ago
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
E-Commerce Customer Service Associate
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 3 days ago
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 3 days ago
ABOUT US: Von Maur's reputation as a company is directly tied to our legendary customer service....
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 5 days ago
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, 2nd/3rd Shift Availability
- Rock Island, IL (10 miles from Pleasant Valley, IA)
- 5 days ago
- Rock Island, IL (10 miles from Pleasant Valley, IA)
- 5 days ago
Store 4701230: 4423 11th St, Rock Island, Illinois 61201 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 2nd Shift
- East Moline, IL (3 miles from Pleasant Valley, IA)
- 5 days ago
- East Moline, IL (3 miles from Pleasant Valley, IA)
- 5 days ago
Store 4701212: 1827 18th Ave, East Moline, Illinois 61244 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Clinton, IA (24 miles from Pleasant Valley, IA)
- 5 days ago
- Clinton, IA (24 miles from Pleasant Valley, IA)
- 5 days ago
Store 4706602: 1530 North 2nd Street, Clinton, Iowa 52732 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Inbound Customer Service Agent
- Moline, IL (6 miles from Pleasant Valley, IA)
- 6 days ago
- Moline, IL (6 miles from Pleasant Valley, IA)
- 6 days ago
Qualifications : 3+ years related experience and/or training in the field of customer service or prior supervisory experience....
Remote Senior Customer Service Representative
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 12 days ago
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 12 days ago
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkCustomer Service Representative - Commercial Lines
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 13 days ago
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 13 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative
- Milan, IL (14 miles from Pleasant Valley, IA)
- 13 days ago
- Milan, IL (14 miles from Pleasant Valley, IA)
- 13 days ago
: $15.00 / hour Customer Service Representative Group O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns....
Remote WorkBank Teller/Customer Service Representative
- Moline, IL (6 miles from Pleasant Valley, IA)
- 27 days ago
- Moline, IL (6 miles from Pleasant Valley, IA)
- 27 days ago
About the role The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures....
Customer Service Representative
- Moline, IL (6 miles from Pleasant Valley, IA)
- 28 days ago
- Moline, IL (6 miles from Pleasant Valley, IA)
- 28 days ago
Customer Service Representative#25-64098 $18.24-$20.27 per hour Moline, IL All On-site Job Description Our Client, an Agriculture Products company, is looking for a Customer Service Representative for...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Pleasant Valley, IA
Highest Education Level
Customer Services in Pleasant Valley, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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