Customer Service Jobs in Pleasant Hill, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- West Des Moines, IA (14 miles from Pleasant Hill, IA)
- 2 hours ago
- West Des Moines, IA (14 miles from Pleasant Hill, IA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Clive, IA (11 miles from Pleasant Hill, IA)
- 11 hours ago
- Clive, IA (11 miles from Pleasant Hill, IA)
- 11 hours ago
. - Previous experience in a customer service or retail environment, preferably in the cannabis industry. - Strong knowledge of cannabis products, including strains, consumption methods, and effects...
- Clive, IA (11 miles from Pleasant Hill, IA)
- 11 hours ago
- Clive, IA (11 miles from Pleasant Hill, IA)
- 11 hours ago
both verbally and in writing, with various audiences Desired Skills 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience Previous experience...
Customer Service Representative
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 12 hours ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 12 hours ago
About this role: Wells Fargo is seeking a Customer Service Representative in Global Operations as part of Commercial Banking....
Senior Customer Service Representative
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 12 hours ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 12 hours ago
About this role: Wells Fargo is seeking a Senior Customer Service Representative in Customer Care as a part of Commercial Banking Operations Division....
Customer Service Representative
- Urbandale, IA (3 miles from Pleasant Hill, IA)
- 1 day ago
- Urbandale, IA (3 miles from Pleasant Hill, IA)
- 1 day ago
Qualifications: High school diploma or GED is required. 1 - 2 years customer service experience preferred....
- De Soto, IA (24 miles from Pleasant Hill, IA)
- 2 days ago
- De Soto, IA (24 miles from Pleasant Hill, IA)
- 2 days ago
Preferred Education/Experience/Skills Prior customer service experience is a plus....
Healthcare Inbound Customer Service Agent - Remote (Winston Salem, NC)
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 2 days ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 2 days ago
We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....
Remote WorkCustomer Service Representative-Remote (Healthcare Claims)
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 3 days ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 3 days ago
Customer Service Representative-Remote (Healthcare Claims) Job Description **JOB DESCRIPTION** The Customer Service Representative-Remote (Healthcare Claims) works from home and interfaces with customers...
Remote WorkCustomer Service Associate - Temporary
- Urbandale, IA (3 miles from Pleasant Hill, IA)
- 3 days ago
- Urbandale, IA (3 miles from Pleasant Hill, IA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 3 days ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 3 days ago
Job Summary: The Customer Service Rep provides prompt, courteous and accurate information to internal and external customers regarding account information and bank products and services....
Customer Service Representative
- Waukee, IA (16 miles from Pleasant Hill, IA)
- 4 days ago
- Waukee, IA (16 miles from Pleasant Hill, IA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Healthcare) - Remote
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 5 days ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 5 days ago
Other qualifications for our Customer Service Representative (Remote) role include: + Passion for helping others and strong customer service orientation + Minimum 6 months customer service experience...
Remote WorkPharmacy Customer Service Associate
- Altoona, IA (5 miles from Pleasant Hill, IA)
- 5 days ago
- Altoona, IA (5 miles from Pleasant Hill, IA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 5 days ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 5 days ago
The Customer Service Representative serves as the front line to our customers placing meal orders....
Demographic Data for Pleasant Hill, IA
Moving to Pleasant Hill, IA? Find some basic demographic data about Pleasant Hill, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pleasant Hill, IA
Highest Education Level
Customer Services in Pleasant Hill, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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