Customer Service Jobs in Pleasant Hill, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Ankeny, IA (8 miles from Pleasant Hill, IA)
- 2 hours ago
- Ankeny, IA (8 miles from Pleasant Hill, IA)
- 2 hours ago
The Customer Service Representative serves as the front line to our customers placing meal orders....
Customer Service Representative
- Colfax, IA (17 miles from Pleasant Hill, IA)
- 2 hours ago
- Colfax, IA (17 miles from Pleasant Hill, IA)
- 2 hours ago
standard operating procedures Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs Process orders, route...
IMMEDIATE HIRE Customer Service Representative
- Grimes, IA (13 miles from Pleasant Hill, IA)
- 2 hours ago
- Grimes, IA (13 miles from Pleasant Hill, IA)
- 2 hours ago
About the Role As a Seasonal STC Advocate, youll be the friendly face customers meet when they sell their vehicle to us. Since our process is entirely online, youll likely be the first and only...
Customer Service Representative - Industrial Sales
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 4 hours ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 4 hours ago
Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders...
Customer service representative (Des Moines)
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 18 hours ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 18 hours ago
We are looking for a front counter help for our Coin Laundromat. We take great pride in our service and quality. The ideal candidate will be friendly and detail oriented, with the ability to work...
United-Customer Service Agent-DSM-FT
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 18 hours ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 18 hours ago
General information Job Title United-Customer Service Agent-DSM-FT Date Wednesday, August 13, 2025 Entity Unifi Aviation, LLC State Iowa City Des Moines Base Pay Rate: $ 16.75 Full/Part Time Full Time...
Senior Customer Service Representative
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 22 hours ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 22 hours ago
About this role: Wells Fargo is seeking a Senior Customer Service Representative within the Customer Care Team as part of the Commercial Banking Operations....
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 23 hours ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 23 hours ago
As the name suggests, your main priority is to provide great customer service....
- Johnston, IA (11 miles from Pleasant Hill, IA)
- 1 day ago
- Johnston, IA (11 miles from Pleasant Hill, IA)
- 1 day ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- West Des Moines, IA (14 miles from Pleasant Hill, IA)
- 1 day ago
- West Des Moines, IA (14 miles from Pleasant Hill, IA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- West Des Moines, IA (14 miles from Pleasant Hill, IA)
- 1 day ago
- West Des Moines, IA (14 miles from Pleasant Hill, IA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Representative (Dealer Care)
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 1 day ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 1 day ago
About this role: Wells Fargo is seeking a Senior Customer Service Representative as part of the Commercial Banking Operations division....
Customer Service Representative 12:30pm-9pm EST ($21.50/Hr)
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 2 days ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 2 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
DSM Airport Delta Customer Service Agent Part Time
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 2 days ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 2 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Associate - Temporary
- Indianola, IA (20 miles from Pleasant Hill, IA)
- 3 days ago
- Indianola, IA (20 miles from Pleasant Hill, IA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Pleasant Hill, IA
Moving to Pleasant Hill, IA? Find some basic demographic data about Pleasant Hill, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Pleasant Hill, IA
Highest Education Level
Customer Services in Pleasant Hill, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Education Experience
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Retail
- Reimbursement
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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