Customer Service Jobs in Marion, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- North Liberty, IA (20 miles from Marion, IA)
- 3 days ago
- North Liberty, IA (20 miles from Marion, IA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Medicare Pharmacy
- Cedar Rapids, IA (6 miles from Marion, IA)
- 4 days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 4 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative
- Cedar Rapids, IA (6 miles from Marion, IA)
- 5 days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 5 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
- Cedar Rapids, IA (6 miles from Marion, IA)
- 9 days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 9 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Retail Customer Service Officer
- Morley, IA (17 miles from Marion, IA)
- 10 days ago
- Morley, IA (17 miles from Marion, IA)
- 10 days ago
Have experience in customer service and/or cash handling. Be fit to lift up to 16kgs of mail regularly and stand for your shift....
Pharmacy Customer Service Associate
- Cedar Rapids, IA (6 miles from Marion, IA)
- 11 days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Specialist
- Cedar Rapids, IA (6 miles from Marion, IA)
- 16 days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 16 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Customer Service Associate - Nights/Weekends
- Cedar Rapids, IA (6 miles from Marion, IA)
- 16 days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 16 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Cedar Rapids, IA (6 miles from Marion, IA)
- 21 days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 21 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2605 Blairs Ferry Rd Ne, Cedar Rapids...
Customer Service Representative
- Cedar Rapids, IA (6 miles from Marion, IA)
- 21 days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 21 days ago
service metrics to identify areas for improvement Required skills Three years minimum of experience in a Dispatch or key Customer Service role Excellent communication skills, both written and spoken...
Customer Service Associate - Temporary
- Cedar Rapids, IA (6 miles from Marion, IA)
- 30+ days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cedar Rapids, IA (6 miles from Marion, IA)
- 45+ days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Weekend
- Cedar Rapids, IA (6 miles from Marion, IA)
- 45+ days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Cedar Rapids, IA (6 miles from Marion, IA)
- 60+ days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Seasonal Retail/Customer Service Associate
- Cedar Rapids, IA (6 miles from Marion, IA)
- 90+ days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 90+ days ago
Excellent customer service experience....
Demographic Data for Marion, IA
Moving to Marion, IA? Find some basic demographic data about Marion, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Marion, IA
Highest Education Level
Customer Services in Marion, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Filing
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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