Customer Service Jobs in Madrid, IA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 47 Jobs

Customer service representative (Des Moines)

  • Des Moines, IA (22 miles from Madrid, IA)
  • 10 hours ago
  • Des Moines, IA (22 miles from Madrid, IA)
  • 10 hours ago

We are looking for a front counter help for our Coin Laundromat. We take great pride in our service and quality. The ideal candidate will be friendly and detail oriented, with the ability to work...

United-Customer Service Agent-DSM-FT

  • Des Moines, IA (22 miles from Madrid, IA)
  • 10 hours ago
  • Des Moines, IA (22 miles from Madrid, IA)
  • 10 hours ago

General information Job Title United-Customer Service Agent-DSM-FT Date Wednesday, August 13, 2025 Entity Unifi Aviation, LLC State Iowa City Des Moines Base Pay Rate: $ 16.75 Full/Part Time Full Time...

Senior Customer Service Representative

  • Des Moines, IA (22 miles from Madrid, IA)
  • 14 hours ago
  • Des Moines, IA (22 miles from Madrid, IA)
  • 14 hours ago

About this role: Wells Fargo is seeking a Senior Customer Service Representative within the Customer Care Team as part of the Commercial Banking Operations....

Customer Service Associate

  • Des Moines, IA (22 miles from Madrid, IA)
  • 16 hours ago
  • Des Moines, IA (22 miles from Madrid, IA)
  • 16 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate I

  • Johnston, IA (13 miles from Madrid, IA)
  • 18 hours ago
  • Johnston, IA (13 miles from Madrid, IA)
  • 18 hours ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Senior Customer Service Representative (Dealer Care)

  • Des Moines, IA (22 miles from Madrid, IA)
  • 1 day ago
  • Des Moines, IA (22 miles from Madrid, IA)
  • 1 day ago

About this role: Wells Fargo is seeking a Senior Customer Service Representative as part of the Commercial Banking Operations division....

Customer Service Representative 12:30pm-9pm EST ($21.50/Hr)

  • Des Moines, IA (22 miles from Madrid, IA)
  • 1 day ago
  • Des Moines, IA (22 miles from Madrid, IA)
  • 1 day ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Senior Customer Service Representative

  • Des Moines, IA (22 miles from Madrid, IA)
  • 1 day ago
  • Des Moines, IA (22 miles from Madrid, IA)
  • 1 day ago

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...

Customer Service Representative

  • Des Moines, IA (22 miles from Madrid, IA)
  • 1 day ago
  • Des Moines, IA (22 miles from Madrid, IA)
  • 1 day ago

Answer incoming phone calls from members covered by our client company health benefit plans and identify the type of assistance the customer needs Make outbound calls to members about their claims...

DSM Airport Delta Customer Service Agent Part Time

  • Des Moines, IA (22 miles from Madrid, IA)
  • 2 days ago
  • Des Moines, IA (22 miles from Madrid, IA)
  • 2 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Associate - Temporary

  • Ames, IA (14 miles from Madrid, IA)
  • 2 days ago
  • Ames, IA (14 miles from Madrid, IA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Healthcare Customer Service Representative - Remote

  • Ames, IA (14 miles from Madrid, IA)
  • 3 days ago
  • Ames, IA (14 miles from Madrid, IA)
  • 3 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Retail Customer Service

  • Des Moines, IA (22 miles from Madrid, IA)
  • 4 days ago
  • Des Moines, IA (22 miles from Madrid, IA)
  • 4 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative 10am-6:30pm EST

  • Des Moines, IA (22 miles from Madrid, IA)
  • 4 days ago
  • Des Moines, IA (22 miles from Madrid, IA)
  • 4 days ago

**The base compensation for this position is at an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales field and Matco Tools...

Customer Service Representative - Afternoon

  • Des Moines, IA (22 miles from Madrid, IA)
  • 4 days ago
  • Des Moines, IA (22 miles from Madrid, IA)
  • 4 days ago

Customer Service Representative - Afternoon - Full Time XPO - Des Moines, IA Apply Now Posted on 08/08/25 (Ref: IA6VWIqZE4-381972-en_US) What you'll need to succeed as a Customer Service Representative...

Demographic Data for Madrid, IA

Moving to Madrid, IA? Find some basic demographic data about Madrid, IA below.


Local
National
4,662
88
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Madrid, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Madrid, IA offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Madrid, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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