Customer Service Jobs in La Porte City, IA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Pharmacy Customer Service Associate

  • Cedar Falls, IA (20 miles from La Porte City, IA)
  • 1 day ago
  • Cedar Falls, IA (20 miles from La Porte City, IA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Specialist

  • Cedar Falls, IA (20 miles from La Porte City, IA)
  • 2 days ago
  • Cedar Falls, IA (20 miles from La Porte City, IA)
  • 2 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Customer Service Associate - Temporary

  • Waterloo, IA (9 miles from La Porte City, IA)
  • 3 days ago
  • Waterloo, IA (9 miles from La Porte City, IA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Waterloo, IA (9 miles from La Porte City, IA)
  • 12 days ago
  • Waterloo, IA (9 miles from La Porte City, IA)
  • 12 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Waterloo, IA (9 miles from La Porte City, IA)
  • 27 days ago
  • Waterloo, IA (9 miles from La Porte City, IA)
  • 27 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Lead Customer Service Representative

  • Waterloo, IA (9 miles from La Porte City, IA)
  • 90+ days ago
  • Waterloo, IA (9 miles from La Porte City, IA)
  • 90+ days ago

If so, consider applying to join our motivated team as our Lead Customer Service Representative. Don't be fooled by the title. This is a position unlike any you've see before!...

Retail Customer Service Associate

  • Waterloo, IA (9 miles from La Porte City, IA)
  • 45+ days ago
  • Waterloo, IA (9 miles from La Porte City, IA)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 210 E Tower Park Dr, Waterloo, IA...

Customer Service Representative

  • Waterloo, IA (9 miles from La Porte City, IA)
  • 60+ days ago
  • Waterloo, IA (9 miles from La Porte City, IA)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Seasonal Retail/Customer Service Associate

  • Cedar Falls, IA (20 miles from La Porte City, IA)
  • 60+ days ago
  • Cedar Falls, IA (20 miles from La Porte City, IA)
  • 60+ days ago

Excellent customer service experience....

Part-Time Retail / Customer Service

  • Cedar Falls, IA (20 miles from La Porte City, IA)
  • 60+ days ago
  • Cedar Falls, IA (20 miles from La Porte City, IA)
  • 60+ days ago

Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience. Previous retail sales experience. Excellent customer service experience....

Retail- Customer Service Team Member

  • Cedar Falls, IA (20 miles from La Porte City, IA)
  • 90+ days ago
  • Cedar Falls, IA (20 miles from La Porte City, IA)
  • 90+ days ago

Store - CEDAR FALLS, IA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Representative Late afternoon to Evening

  • Waterloo, IA (9 miles from La Porte City, IA)
  • 90+ days ago
  • Waterloo, IA (9 miles from La Porte City, IA)
  • 90+ days ago

Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service....

Customer Service Representative

  • Cedar Falls, IA (20 miles from La Porte City, IA)
  • 90+ days ago
  • Cedar Falls, IA (20 miles from La Porte City, IA)
  • 90+ days ago

Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service....

Demographic Data for La Porte City, IA

Moving to La Porte City, IA? Find some basic demographic data about La Porte City, IA below.


Local
National
3,579
66
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in La Porte City, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in La Porte City, IA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in La Porte City, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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