Customer Service Jobs in Indianola, IA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 47 Jobs

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Des Moines, IA (20 miles from Indianola, IA)
  • 9 hours ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 9 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative, Life Contact Center

  • Des Moines, IA (20 miles from Indianola, IA)
  • 1 day ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 1 day ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative, Specialized Services Bagster

  • Des Moines, IA (20 miles from Indianola, IA)
  • 1 day ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 1 day ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Senior Customer Service Representative - Corporate Filings

  • Des Moines, IA (20 miles from Indianola, IA)
  • 1 day ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 1 day ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

JCC_Customer_Service1 - Customer Service Representative I

  • Urbandale, IA (19 miles from Indianola, IA)
  • 2 days ago
  • Urbandale, IA (19 miles from Indianola, IA)
  • 2 days ago

Customer Service Representative I Urbandale, IA 6 Months Job Description: This is for the Mercer MRA group (very similar to Open Enrollment, but considered non-OE)....

Remote Work

JCC_Customer_Service1 - Customer Service Representative I Customer Service Representative I

  • Urbandale, IA (19 miles from Indianola, IA)
  • 2 days ago
  • Urbandale, IA (19 miles from Indianola, IA)
  • 2 days ago

Customer Service Representative I Remote 6+ Month Contract For Candidates in TX & FL - Pay is $16.59 per hour For Candidates in MA & IA - Pay is $18.50 per hour Job Candidates should be within 1 hour...

Remote Work

Customer Service Representative 12:30pm-9pm EST

  • Des Moines, IA (20 miles from Indianola, IA)
  • 3 days ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 3 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Agent

  • Des Moines, IA (20 miles from Indianola, IA)
  • 3 days ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 3 days ago

Summary This position is responsible for providing customer service to all customers, including scheduled or charter services....

Retail Customer Service

  • Des Moines, IA (20 miles from Indianola, IA)
  • 3 days ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 3 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Relations Specialist

  • Des Moines, IA (20 miles from Indianola, IA)
  • 4 days ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 4 days ago

service....

Remote Work

Customer Service Representative - Annuities - $500 SIGN ON BONUS

  • Des Moines, IA (20 miles from Indianola, IA)
  • 5 days ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 5 days ago

This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...

Retail Customer Service Cashier

  • Clive, IA (23 miles from Indianola, IA)
  • 6 days ago
  • Clive, IA (23 miles from Indianola, IA)
  • 6 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative - Commercial Lines

  • West Des Moines, IA (15 miles from Indianola, IA)
  • 8 days ago
  • West Des Moines, IA (15 miles from Indianola, IA)
  • 8 days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

Senior Customer Service Representative

  • Des Moines, IA (20 miles from Indianola, IA)
  • 9 days ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 9 days ago

About this role: Wells Fargo is seeking a Senior Customer Service Rep in Customer Care Specialized Invoices as part of Customer Care....

Remote Senior Customer Service Representative

  • Des Moines, IA (20 miles from Indianola, IA)
  • 9 days ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 9 days ago

The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...

Remote Work

Demographic Data for Indianola, IA

Moving to Indianola, IA? Find some basic demographic data about Indianola, IA below.


Local
National
20,906
479
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Indianola, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Indianola, IA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Indianola, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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