Customer Service Jobs in Indianola, IA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 37 Jobs

Insurance Customer Service Representative

  • Urbandale, IA (19 miles from Indianola, IA)
  • 3 hours ago
  • Urbandale, IA (19 miles from Indianola, IA)
  • 3 hours ago

Handling inbound calls from providers checking eligibility and/or claim status for members. Call center environment taking inbound and outbound calls Respond to both standard and more difficult...

Customer Service Representative - FT

  • Des Moines, IA (20 miles from Indianola, IA)
  • 5 hours ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 5 hours ago

service....

Customer Service Representative Nights and Weekend

  • Urbandale, IA (19 miles from Indianola, IA)
  • 11 hours ago
  • Urbandale, IA (19 miles from Indianola, IA)
  • 11 hours ago

sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Urbandale, IA (19 miles from Indianola, IA)
  • 11 hours ago
  • Urbandale, IA (19 miles from Indianola, IA)
  • 11 hours ago

creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative PT Nights

  • Des Moines, IA (20 miles from Indianola, IA)
  • 1 day ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 1 day ago

We are looking to hire a Customer Service Representative for our Outreach Lab. As a Customer Service Rep, you will provide coverage for the MercyOne Des Moines call center....

Associate Customer Service Representative

  • Des Moines, IA (20 miles from Indianola, IA)
  • 1 day ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 1 day ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative

  • Des Moines, IA (20 miles from Indianola, IA)
  • 1 day ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 1 day ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Customer Service Representative

  • Des Moines, IA (20 miles from Indianola, IA)
  • 2 days ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 2 days ago

Customer Service Representative TheCustomer Service Representative is the primary contact for our customers....

Remote Work

Customer Service Representative

  • Pleasant Hill, IA (20 miles from Indianola, IA)
  • 2 days ago
  • Pleasant Hill, IA (20 miles from Indianola, IA)
  • 2 days ago

Overview At Kemin, we're driven by a passion for delivering world-class customer experiences, and we're looking for a Customer Service Representative to help us continue that mission....

Bilingual Customer Service Representative

  • Des Moines, IA (20 miles from Indianola, IA)
  • 10 days ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 10 days ago

The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders....

Customer Service Representative (Dispute Resolution) - Junior

  • West Des Moines, IA (15 miles from Indianola, IA)
  • 11 days ago
  • West Des Moines, IA (15 miles from Indianola, IA)
  • 11 days ago

Primary Location: USA-Des Moines Function: Function - Customer Service Schedule: Full time...

Customer Service Associate - Temporary

  • Des Moines, IA (20 miles from Indianola, IA)
  • 11 days ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Paraplanner (Client Service Representative)

  • Des Moines, IA (20 miles from Indianola, IA)
  • 11 days ago
  • Des Moines, IA (20 miles from Indianola, IA)
  • 11 days ago

Paraplanner (Client Service Representative) WFH Flexible Des Moines, IA or Coralville, IA, IA Description Kick-start your career in financial services with a company that values growth,...

Customer Care Representative

  • West Des Moines, IA (15 miles from Indianola, IA)
  • 12 days ago
  • West Des Moines, IA (15 miles from Indianola, IA)
  • 12 days ago

service or retail experience preferred....

Customer Service Associate

  • Clive, IA (23 miles from Indianola, IA)
  • 15 days ago
  • Clive, IA (23 miles from Indianola, IA)
  • 15 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Indianola, IA

Moving to Indianola, IA? Find some basic demographic data about Indianola, IA below.


Local
National
20,906
479
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Indianola, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Indianola, IA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Indianola, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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