Customer Service Jobs in Grimes, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Des Moines, IA (11 miles from Grimes, IA)
- 17 hours ago
- Des Moines, IA (11 miles from Grimes, IA)
- 17 hours ago
Overview At Kemin, we're driven by a passion for delivering world-class customer experiences, and we're looking for a Customer Service Representative to help us continue that mission....
Senior Customer Service Representative
- Des Moines, IA (11 miles from Grimes, IA)
- 2 days ago
- Des Moines, IA (11 miles from Grimes, IA)
- 2 days ago
**Position Summary** This position is for a **Senior Customer Service Representative** with American Health Holdings Medical Management Customer Service Department....
Customer Service Representative
- Des Moines, IA (11 miles from Grimes, IA)
- 3 days ago
- Des Moines, IA (11 miles from Grimes, IA)
- 3 days ago
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Customer Service Representative, Medicare Pharmacy
- Des Moines, IA (11 miles from Grimes, IA)
- 5 days ago
- Des Moines, IA (11 miles from Grimes, IA)
- 5 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
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Bilingual Customer Service Representative
- Des Moines, IA (11 miles from Grimes, IA)
- 6 days ago
- Des Moines, IA (11 miles from Grimes, IA)
- 6 days ago
The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders....
Customer Service Representative - Remote
- Des Moines, IA (11 miles from Grimes, IA)
- 6 days ago
- Des Moines, IA (11 miles from Grimes, IA)
- 6 days ago
service to ensure that all questions are handled appropriately Maintain performance and quality standards based on established call center metrics Understand and adhere to all rules of conduct....
Customer Service Representative
- Ankeny, IA (12 miles from Grimes, IA)
- 6 days ago
- Ankeny, IA (12 miles from Grimes, IA)
- 6 days ago
The Customer Service Representative serves as the front line to our customers placing meal orders....
Customer Service Representative (Dispute Resolution) - Junior
- West Des Moines, IA (14 miles from Grimes, IA)
- 7 days ago
- West Des Moines, IA (14 miles from Grimes, IA)
- 7 days ago
Primary Location: USA-Des Moines Function: Function - Customer Service Schedule: Full time...
Customer Service Associate - Temporary
- Des Moines, IA (11 miles from Grimes, IA)
- 7 days ago
- Des Moines, IA (11 miles from Grimes, IA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Paraplanner (Client Service Representative)
- Des Moines, IA (11 miles from Grimes, IA)
- 7 days ago
- Des Moines, IA (11 miles from Grimes, IA)
- 7 days ago
Paraplanner (Client Service Representative) WFH Flexible Des Moines, IA or Coralville, IA, IA Description Kick-start your career in financial services with a company that values growth,...
- West Des Moines, IA (14 miles from Grimes, IA)
- 8 days ago
- West Des Moines, IA (14 miles from Grimes, IA)
- 8 days ago
service or retail experience preferred....
Customer Care Representative (Automotive) 10am-6:30pm EST
- Des Moines, IA (11 miles from Grimes, IA)
- 9 days ago
- Des Moines, IA (11 miles from Grimes, IA)
- 9 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Customer Service Representative 12:30pm-9pm EST ($21.50)
- Des Moines, IA (11 miles from Grimes, IA)
- 9 days ago
- Des Moines, IA (11 miles from Grimes, IA)
- 9 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
- Clive, IA (5 miles from Grimes, IA)
- 11 days ago
- Clive, IA (5 miles from Grimes, IA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- West Des Moines, IA (14 miles from Grimes, IA)
- 11 days ago
- West Des Moines, IA (14 miles from Grimes, IA)
- 11 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Grimes, IA
Moving to Grimes, IA? Find some basic demographic data about Grimes, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Grimes, IA
Highest Education Level
Customer Services in Grimes, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Filing
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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