Customer Service Jobs in Evansdale, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist
- Cedar Falls, IA (11 miles from Evansdale, IA)
- 1 day ago
- Cedar Falls, IA (11 miles from Evansdale, IA)
- 1 day ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Retail Customer Service Specialist
- Cedar Falls, IA (11 miles from Evansdale, IA)
- 2 days ago
- Cedar Falls, IA (11 miles from Evansdale, IA)
- 2 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Customer Experience Associate - Work From Home
- Waterloo, IA (4 miles from Evansdale, IA)
- 2 days ago
- Waterloo, IA (4 miles from Evansdale, IA)
- 2 days ago
FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...
Remote WorkCustomer Service Associate - Temporary
- Waterloo, IA (4 miles from Evansdale, IA)
- 7 days ago
- Waterloo, IA (4 miles from Evansdale, IA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote --- Customer Service Representative
- Cedar Falls, IA (11 miles from Evansdale, IA)
- 8 days ago
- Cedar Falls, IA (11 miles from Evansdale, IA)
- 8 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkRetail Customer Service Associate
- Waterloo, IA (4 miles from Evansdale, IA)
- 11 days ago
- Waterloo, IA (4 miles from Evansdale, IA)
- 11 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 210 E Tower Park Dr, Waterloo, IA...
Pharmacy Customer Service Associate
- Cedar Falls, IA (11 miles from Evansdale, IA)
- 14 days ago
- Cedar Falls, IA (11 miles from Evansdale, IA)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Commercial Lines
- Waverly, IA (22 miles from Evansdale, IA)
- 16 days ago
- Waverly, IA (22 miles from Evansdale, IA)
- 16 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Retail Customer Service Associate
- Waterloo, IA (4 miles from Evansdale, IA)
- 19 days ago
- Waterloo, IA (4 miles from Evansdale, IA)
- 19 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
70182-LP Customer Service Associate II-759
- Waterloo, IA (4 miles from Evansdale, IA)
- 23 days ago
- Waterloo, IA (4 miles from Evansdale, IA)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail- Customer Service Team Member
- Cedar Falls, IA (11 miles from Evansdale, IA)
- 26 days ago
- Cedar Falls, IA (11 miles from Evansdale, IA)
- 26 days ago
Store - CEDAR FALLS, IA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Associate - Morning Shift
- Cedar Falls, IA (11 miles from Evansdale, IA)
- 30+ days ago
- Cedar Falls, IA (11 miles from Evansdale, IA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
- Waterloo, IA (4 miles from Evansdale, IA)
- 30+ days ago
- Waterloo, IA (4 miles from Evansdale, IA)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Waterloo, IA (4 miles from Evansdale, IA)
- 30+ days ago
- Waterloo, IA (4 miles from Evansdale, IA)
- 30+ days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Full-Time Retail/Customer Service Associate
- Cedar Falls, IA (11 miles from Evansdale, IA)
- 45+ days ago
- Cedar Falls, IA (11 miles from Evansdale, IA)
- 45+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience. Floral experience preferred, but not required....
Demographic Data for Evansdale, IA
Moving to Evansdale, IA? Find some basic demographic data about Evansdale, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Evansdale, IA
Highest Education Level
Customer Services in Evansdale, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Retail
- Reception
- Energetic
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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