Customer Service Jobs in Cumming, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- West Des Moines, IA
- 5 days ago
- West Des Moines, IA
- 5 days ago
You re dedicated to selling and delivering a customer service experience that is unlike any other....
Full-Time Designer/Customer Service Associate
- Windsor Heights, IA (8 miles from Cumming, IA)
- 3 hours ago
- Windsor Heights, IA (8 miles from Cumming, IA)
- 3 hours ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience....
Pharmacy Customer Service Associate
- West Des Moines, IA
- 18 hours ago
- West Des Moines, IA
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Des Moines - Sales and Customer Service Representative
- Clive, IA (9 miles from Cumming, IA)
- 2 days ago
- Clive, IA (9 miles from Cumming, IA)
- 2 days ago
At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....
Bilingual Customer Service Representative - Automotive
- Des Moines, IA (12 miles from Cumming, IA)
- 4 days ago
- Des Moines, IA (12 miles from Cumming, IA)
- 4 days ago
(AGWS), an affiliate of Reynolds and Reynolds, is looking for a Bilingual Customer Service Representative - Automotive to join our growing team....
Customer Service Associate- Des Moines, IA
- Des Moines, IA (12 miles from Cumming, IA)
- 4 days ago
- Des Moines, IA (12 miles from Cumming, IA)
- 4 days ago
Bottling Companys sales team, responsible for day-to-day customer service, inside sales, and tele-sales activities....
service, call center, Customer support, healthcare, claims, insurance, Operation Additional Skills & Qualifications Experience in health care benefits, insurance claims processing, or medical provider...
Bilingual Customer Service Representative
- Des Moines, IA (12 miles from Cumming, IA)
- 7 days ago
- Des Moines, IA (12 miles from Cumming, IA)
- 7 days ago
The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders....
Customer Service Representative
- Des Moines, IA (12 miles from Cumming, IA)
- 7 days ago
- Des Moines, IA (12 miles from Cumming, IA)
- 7 days ago
The Customer Service Representative serves as the front line to our customers placing meal orders....
DSM Airport Delta Customer Service Agent Part Time
- Des Moines, IA (12 miles from Cumming, IA)
- 7 days ago
- Des Moines, IA (12 miles from Cumming, IA)
- 7 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative (Change of Agent) Remote USA R0049353
- Des Moines, IA (12 miles from Cumming, IA)
- 9 days ago
- Des Moines, IA (12 miles from Cumming, IA)
- 9 days ago
Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...
Senior Customer Service Representative
- Des Moines, IA (12 miles from Cumming, IA)
- 9 days ago
- Des Moines, IA (12 miles from Cumming, IA)
- 9 days ago
Customer Service Representatives in our permanent work from home role $19.50/hr wage....
Remote WorkAssociate Customer Service Representative
- Des Moines, IA (12 miles from Cumming, IA)
- 9 days ago
- Des Moines, IA (12 miles from Cumming, IA)
- 9 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Retail Customer Service Specialist
- Waukee, IA (9 miles from Cumming, IA)
- 9 days ago
- Waukee, IA (9 miles from Cumming, IA)
- 9 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Customer Service Associate - Temporary
- Urbandale, IA (11 miles from Cumming, IA)
- 9 days ago
- Urbandale, IA (11 miles from Cumming, IA)
- 9 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Demographic Data for Cumming, IA
Moving to Cumming, IA? Find some basic demographic data about Cumming, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cumming, IA
Highest Education Level
Customer Services in Cumming, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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