Customer Service Jobs in Council Bluffs, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Licensed P&C Agent)
- Omaha, NE (3 miles from Council Bluffs, IA)
- 3 hours ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 3 hours ago
Customer Service experience required....
Customer Service Representative (Licensed P&C Agent) Bilingual
- Omaha, NE (3 miles from Council Bluffs, IA)
- 3 hours ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 3 hours ago
Customer Service experience required....
Airport Customer Service Agent (DL) - OMA PT
- Omaha, NE (3 miles from Council Bluffs, IA)
- 3 hours ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 3 hours ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Client Service Representative I - FT / Branch: Farnam
- Omaha, NE (3 miles from Council Bluffs, IA)
- 6 hours ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 6 hours ago
Minimum of 6 months of customer service experience required....
Customer Service Representative
- Crescent, IA (10 miles from Council Bluffs, IA)
- 1 day ago
- Crescent, IA (10 miles from Council Bluffs, IA)
- 1 day ago
All Dollar General - Human Resources Jobs Customer Service Representative - Full Time Dollar General - Human Resources - Crescent, IA Posted on 04/28/25 (Ref: IAuzkOO0Wg) Department: Private Fleet Reports...
- Omaha, NE (3 miles from Council Bluffs, IA)
- 1 day ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 1 day ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Retail Customer Service Associate
- Omaha, NE (3 miles from Council Bluffs, IA)
- 1 day ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service & Retail Front Desk Associate - Store#84 - 3503 S. 84th Street
- Omaha, NE (3 miles from Council Bluffs, IA)
- 2 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 2 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Representative
- Omaha, NE (3 miles from Council Bluffs, IA)
- 2 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Omaha, NE (3 miles from Council Bluffs, IA)
- 2 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Omaha, NE (3 miles from Council Bluffs, IA)
- 2 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 2 days ago
As a Customer Service Representative, you'll be a key member of our logistics team, ensuring our customers receive timely and accurate updates on their freight....
Customer Service Representative - Executive Health
- Omaha, NE (3 miles from Council Bluffs, IA)
- 3 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 3 days ago
Overview At CHI Health Creighton University Medical Center - Bergan Mercy our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the...
Customer Service Representative Policy Services-(GAIT)
- Omaha, NE (3 miles from Council Bluffs, IA)
- 4 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 4 days ago
Position Description: The Policy Services Rep (GAIT) is responsible for customer service, issuance and administrative functions, cases, and products/plans....
Sales & Customer Service Associate
- La Vista, NE (10 miles from Council Bluffs, IA)
- 4 days ago
- La Vista, NE (10 miles from Council Bluffs, IA)
- 4 days ago
If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you....
Lead Retail Customer Service Associate
- Omaha, NE (3 miles from Council Bluffs, IA)
- 5 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 5 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Demographic Data for Council Bluffs, IA
Moving to Council Bluffs, IA? Find some basic demographic data about Council Bluffs, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Council Bluffs, IA
Highest Education Level
Customer Services in Council Bluffs, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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