Customer Service Jobs in Clive, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- West Des Moines, IA (9 miles from Clive, IA)
- 15 hours ago
- West Des Moines, IA (9 miles from Clive, IA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative (remote)
- Des Moines, IA (8 miles from Clive, IA)
- 1 day ago
- Des Moines, IA (8 miles from Clive, IA)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkRetail Customer Service Specialist
- Ankeny, IA (13 miles from Clive, IA)
- 2 days ago
- Ankeny, IA (13 miles from Clive, IA)
- 2 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
- Ankeny, IA (13 miles from Clive, IA)
- 2 days ago
- Ankeny, IA (13 miles from Clive, IA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote Customer Service Representative
- Des Moines, IA (8 miles from Clive, IA)
- 4 days ago
- Des Moines, IA (8 miles from Clive, IA)
- 4 days ago
desire to provide outstanding customer service Strong technical aptitude Ability to work independently Quiet and professional home work environment free of distractions High-speed internet connection...
Remote WorkDSM Airport Delta Customer Service Agent Part Time
- Des Moines, IA (8 miles from Clive, IA)
- 4 days ago
- Des Moines, IA (8 miles from Clive, IA)
- 4 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Remote Senior Customer Service Representative
- Des Moines, IA (8 miles from Clive, IA)
- 5 days ago
- Des Moines, IA (8 miles from Clive, IA)
- 5 days ago
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkPharmacy Customer Service Associate
- West Des Moines, IA (9 miles from Clive, IA)
- 5 days ago
- West Des Moines, IA (9 miles from Clive, IA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- West Des Moines, IA (9 miles from Clive, IA)
- 6 days ago
- West Des Moines, IA (9 miles from Clive, IA)
- 6 days ago
service or retail experience preferred....
Bilingual Spanish Customer Service Representative - Remote
- Des Moines, IA (8 miles from Clive, IA)
- 6 days ago
- Des Moines, IA (8 miles from Clive, IA)
- 6 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote Work- Urbandale, IA (8 miles from Clive, IA)
- 7 days ago
- Urbandale, IA (8 miles from Clive, IA)
- 7 days ago
Must have 5+ years of fixed annuities experience and be able to work on-site Urbandale, Iowa Description Answer calls, emails, and chats from Agents and clients, responding to inquiries and...
Customer Service Representative
- Indianola, IA (23 miles from Clive, IA)
- 7 days ago
- Indianola, IA (23 miles from Clive, IA)
- 7 days ago
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
Annuity Customer Care Representative
- Urbandale, IA (8 miles from Clive, IA)
- 7 days ago
- Urbandale, IA (8 miles from Clive, IA)
- 7 days ago
Answer calls, emails, and chats from Agents and clients, responding to inquiries and requests accordingly. Holistic ownership of a superb agent experience using soft skills and a positive...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Clive, IA
Moving to Clive, IA? Find some basic demographic data about Clive, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Clive, IA
Highest Education Level
Customer Services in Clive, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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