Customer Service Jobs in Ames, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist
- Ankeny, IA (21 miles from Ames, IA)
- 3 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 3 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
- Ankeny, IA (21 miles from Ames, IA)
- 3 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Ellsworth, IA (20 miles from Ames, IA)
- 11 days ago
- Ellsworth, IA (20 miles from Ames, IA)
- 11 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate - Dinner/Close Shift
- Johnston, IA (22 miles from Ames, IA)
- 13 days ago
- Johnston, IA (22 miles from Ames, IA)
- 13 days ago
As the name suggests, your main priority is to provide great customer service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Inbound Customer Service Representative & Outbound Collector
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
Service Scenarios....
Customer Service Associate / Outfitter
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Sr Customer Service Representative
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Retail Customer Service Associate
- Ankeny, IA (21 miles from Ames, IA)
- 45+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4625 Se Delaware Avenue, Ankeny,...
Retail Customer Service Specialist (Shared-Multiple Locations)
- Ames, IA
- 45+ days ago
- Ames, IA
- 45+ days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Ankeny, IA (21 miles from Ames, IA)
- 45+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
- Ankeny, IA (21 miles from Ames, IA)
- 60+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 60+ days ago
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities....
Part-Time Retail/Customer Service Associate
- Ankeny, IA (21 miles from Ames, IA)
- 60+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 60+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience....
Demographic Data for Ames, IA
Moving to Ames, IA? Find some basic demographic data about Ames, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ames, IA
Highest Education Level
Customer Services in Ames, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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