Customer Service Jobs in Indiana

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 219 Jobs

Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....

Bilingual Mortgage Origination - Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Bilingual Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....

Customer Accounts Advisor

  • Hammond, IN
  • 28 days ago
  • Hammond, IN
  • 28 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative

  • Kokomo, IN
  • 2 hours ago
  • Kokomo, IN
  • 2 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - North Vernon

  • North Vernon, IN
  • 2 hours ago
  • North Vernon, IN
  • 2 hours ago

. + 1 year of customer service experience. + Property & Casualty insurance license required or must be able to obtain this license within 2 years. + Proficient in Microsoft Suite. + Strong communication...

Customer Service Representative

  • Indianapolis, IN
  • 2 hours ago
  • Indianapolis, IN
  • 2 hours ago

Customer Service Representative **Sr....

Remote Work

BMV Customer Service Representative

  • New Castle, IN
  • 3 hours ago
  • New Castle, IN
  • 3 hours ago

In this role, youll provide timely and accurate customer service....

BMV Intermittent Customer Service Representative

  • New Castle, IN
  • 3 hours ago
  • New Castle, IN
  • 3 hours ago

In this role, youll provide timely and accurate customer service....

BMV Customer Service Representative 2

  • Clarksville, IN
  • 3 hours ago
  • Clarksville, IN
  • 3 hours ago

Substitute for Customer Service Representatives as needed....

BMV Floating Customer Service Representative 2

  • Kokomo, IN
  • 3 hours ago
  • Kokomo, IN
  • 3 hours ago

Substitute for Customer Service Representatives as needed. Travel to other branch locations within the region based on Operational need....

Client Service Representative

  • Evansville, IN
  • 3 hours ago
  • Evansville, IN
  • 3 hours ago

A Client Service Representative is a key customer service position within the company....

Demographic Data for Indiana

Moving to Indiana? Find some basic demographic data about Indiana below.


Local
National
6,785,528
149,918

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Indiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Indiana offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Indiana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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