Customer Service Jobs in Indiana

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 204 Jobs

Customer Service Representative

  • Morristown, IN
  • 1 day ago
  • Morristown, IN
  • 1 day ago

Were looking for Customer Service Professionals for our Indianapolis, IN office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Bilingual Mortgage Origination - Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Bilingual Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....

Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Customer Accounts Advisor

  • Hammond, IN
  • 26 days ago
  • Hammond, IN
  • 26 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....

Retail Customer Service II

  • Fishers, IN
  • 1 hour ago
  • Fishers, IN
  • 1 hour ago

The anticipated posting closing date is on or around 7/14/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

Customer Service Representative 1

  • Indianapolis, IN
  • 2 hours ago
  • Indianapolis, IN
  • 2 hours ago

Under limited supervision, performs work of moderate difficulty in the reviewing, processing, recording and maintenance of property tax records. (Uses 10-key adding machine, fax machine, copier,...

Customer Service Associate - Wabash

  • Wabash, IN
  • 3 hours ago
  • Wabash, IN
  • 3 hours ago

. + 1 year of customer service experience. + Property & Casualty insurance license required or must be able to obtain this license within 2 years. + Proficient in Microsoft Suite. + Strong communication...

Customer Service Associate - Temporary

  • Floyds Knobs, IN
  • 9 hours ago
  • Floyds Knobs, IN
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Logansport, IN
  • 9 hours ago
  • Logansport, IN
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

BILINRUAL Customer Service Representative

  • Elkhart, IN
  • 16 hours ago
  • Elkhart, IN
  • 16 hours ago

Handles customer service issues in a professional manner. Additional duties, as time permits include: Take customer order forms for the customers....

Customer Service Representative

  • Indianapolis, IN
  • 22 hours ago
  • Indianapolis, IN
  • 22 hours ago

Service Center Indianapolis - South JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Retail Customer Service II (12-20 hours per week)

  • Fishers, IN
  • 1 day ago
  • Fishers, IN
  • 1 day ago

The anticipated posting closing date is on or around 7/14/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for...

Demographic Data for Indiana

Moving to Indiana? Find some basic demographic data about Indiana below.


Local
National
6,785,528
149,918

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Indiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Indiana offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Indiana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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