Customer Service Jobs in Indiana

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 158 Jobs

Customer Service Associate

  • Indianapolis, IN
  • 45+ days ago
  • Indianapolis, IN
  • 45+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate Job

  • Jasper, IN
  • 5 hours ago
  • Jasper, IN
  • 5 hours ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative I - Indianapolis - Full Time

  • Carmel, IN
  • 5 hours ago
  • Carmel, IN
  • 5 hours ago

Job Description Overview We are searching for individuals who are compassionate, serve with a purpose, and are dedicated to supporting our customers and their team. Responds to patient inquiries...

Customer Service Representative

  • Elkhart, IN
  • 6 hours ago
  • Elkhart, IN
  • 6 hours ago

service....

Customer Care Representative - WFH IN

  • Indianapolis, IN
  • 17 hours ago
  • Indianapolis, IN
  • 17 hours ago

The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Service Representatives skills progress but will consist primarily of handling inbound...

Retail Customer Service Specialist

  • Evansville, IN
  • 18 hours ago
  • Evansville, IN
  • 18 hours ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Associate

  • Terre Haute, IN
  • 18 hours ago
  • Terre Haute, IN
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Lake Station, IN
  • 18 hours ago
  • Lake Station, IN
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sr. Customer Assistance Representative- Elkhart

  • Elkhart, IN
  • 20 hours ago
  • Elkhart, IN
  • 20 hours ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Customer Service Representative - Patient Registration

  • Boonville, IN
  • 1 day ago
  • Boonville, IN
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative - Patient Registration II

  • Indianapolis, IN
  • 1 day ago
  • Indianapolis, IN
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative - Tom Wood Aviation

  • Fishers, IN
  • 1 day ago
  • Fishers, IN
  • 1 day ago

Tom Wood Aviation, in Indianapolis, INis searching for a Customer Service Representative to be the first point of contact for our clients....

Customer Service Representative, Full or Part Time

  • Clarksville, IN
  • 1 day ago
  • Clarksville, IN
  • 1 day ago

Store 4700126: 419 Eastern Blvd, Clarksville, Indiana 47129 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Bilingual Customer Service Representative

  • Indianapolis, IN
  • 1 day ago
  • Indianapolis, IN
  • 1 day ago

Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....

Business Insurance Senior Client Service Representative

  • South Bend, IN
  • 2 days ago
  • South Bend, IN
  • 2 days ago

Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More...

Demographic Data for Indiana

Moving to Indiana? Find some basic demographic data about Indiana below.


Local
National
6,785,528
149,918

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Indiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Indiana offer the following education background
High School or GED
35.8%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Indiana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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