Customer Service Jobs in Indiana
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative I - Indianapolis - Full Time
- Carmel, IN
- 5 hours ago
- Carmel, IN
- 5 hours ago
Job Description Overview We are searching for individuals who are compassionate, serve with a purpose, and are dedicated to supporting our customers and their team. Responds to patient inquiries...
service....
The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Service Representatives skills progress but will consist primarily of handling inbound...
Serve as primary customer service provider at the front end and liaison between customers and management....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Customer Service Representative - Patient Registration
- Boonville, IN
- 1 day ago
- Boonville, IN
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Patient Registration II
- Indianapolis, IN
- 1 day ago
- Indianapolis, IN
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Tom Wood Aviation, in Indianapolis, INis searching for a Customer Service Representative to be the first point of contact for our clients....
Customer Service Representative, Full or Part Time
- Clarksville, IN
- 1 day ago
- Clarksville, IN
- 1 day ago
Store 4700126: 419 Eastern Blvd, Clarksville, Indiana 47129 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....
Business Insurance Senior Client Service Representative
- South Bend, IN
- 2 days ago
- South Bend, IN
- 2 days ago
Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More...
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Indiana
Highest Education Level
Customer Services in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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