Customer Service Jobs in Indiana
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Bilingual Customer Service Representative - Indianapolis
- Indianapolis, IN
- 10 days ago
- Indianapolis, IN
- 10 days ago
Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....
Bilingual Mortgage Origination - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 9 days ago
- Indianapolis, IN
- 9 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....
Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 10 days ago
- Indianapolis, IN
- 10 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 15 days ago
- Indianapolis, IN
- 15 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Customer Service Representative II - Rental Housing
- Indianapolis, IN
- 13 hours ago
- Indianapolis, IN
- 13 hours ago
(Show on map) Jun 11, 2025 Strongbridge, LLC is seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in Indianapolis, IN....
Store 4702372: 606 N Main St, N Webster, Indiana 46555 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
### **Job Description**Are you friendly, a good listener, and enjoy helping others? Were looking for **Remote Customer Care Representatives** to join our teamno experience needed! This is a great...
Remote WorkCustomer Service Representative, Specialized Services Bagster
- Indianapolis, IN
- 14 hours ago
- Indianapolis, IN
- 14 hours ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Client Services Representative Role Summary Our client is seeking a Client Services Representative to join their growing team. Reporting to the Client Services Manager, the Client Services...
Customer Service Representative, Life Contact Center
- Indianapolis, IN
- 14 hours ago
- Indianapolis, IN
- 14 hours ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkSenior Customer Service Representative - Corporate Filings
- Indianapolis, IN
- 15 hours ago
- Indianapolis, IN
- 15 hours ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative I - Bloomington
- Greenwood, IN
- 18 hours ago
- Greenwood, IN
- 18 hours ago
Job Description Overview We are searching for individuals who are compassionate, serve with a purpose, and are dedicated to supporting our customers and their team. As a part of our team, this...
Customer Service Representative - Indianapolosm
- Indianapolis, IN
- 18 hours ago
- Indianapolis, IN
- 18 hours ago
Leidos is seeking full-time and part-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Indiana
Highest Education Level
Customer Services in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »