Customer Service Jobs in South Bend, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
BMV Customer Service Representative 2
- Elkhart, IN (14 miles from South Bend, IN)
- 14 hours ago
- Elkhart, IN (14 miles from South Bend, IN)
- 14 hours ago
Substitute for Customer Service Representatives as needed....
Retail Customer Service Supervisor
- Elkhart, IN (14 miles from South Bend, IN)
- 22 hours ago
- Elkhart, IN (14 miles from South Bend, IN)
- 22 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Mishawaka, IN (6 miles from South Bend, IN)
- 3 days ago
- Mishawaka, IN (6 miles from South Bend, IN)
- 3 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Retail Customer Service Cashier
- Goshen, IN (21 miles from South Bend, IN)
- 6 days ago
- Goshen, IN (21 miles from South Bend, IN)
- 6 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
BMV Customer Service Representative 2
- Goshen, IN (21 miles from South Bend, IN)
- 8 days ago
- Goshen, IN (21 miles from South Bend, IN)
- 8 days ago
Substitute for Customer Service Representatives as needed....
Acquisition Customer Service Associate Part Time
- Eau Claire, MI (23 miles from South Bend, IN)
- 8 days ago
- Eau Claire, MI (23 miles from South Bend, IN)
- 8 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Retail Customer Service Cashier
- Plymouth, IN (21 miles from South Bend, IN)
- 10 days ago
- Plymouth, IN (21 miles from South Bend, IN)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Patient Registration
- Dowagiac, MI (23 miles from South Bend, IN)
- 12 days ago
- Dowagiac, MI (23 miles from South Bend, IN)
- 12 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Performs other related duties as assigned Required Skills/Abilities Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail....
We are seeking a highly motivated Customer Service Rep to join our team at AMCON Distributing Company....
Amazon Locker+ Customer Service Associate
- Mishawaka, IN (6 miles from South Bend, IN)
- 16 days ago
- Mishawaka, IN (6 miles from South Bend, IN)
- 16 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative
- Goshen, IN (21 miles from South Bend, IN)
- 23 days ago
- Goshen, IN (21 miles from South Bend, IN)
- 23 days ago
Customer Service Representative Pay: $18.00/hour Hours: 8:00 AM 5:00 PM, Monday Friday Location: Goshen, IN Position Overview: We are seeking a detail-oriented and customer-focused Customer Service...
POSITION TITLE: Customer Service Associate SALARY: $15.00 - $15.75/hour SCHEDULE: 184 days Monday-Friday when school is in session, scheduled end time between 3:30-6:30pm (5 hour shift) (Except when...
Business Insurance Senior Client Service Representative
- South Bend, IN
- 30+ days ago
- South Bend, IN
- 30+ days ago
Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More...
Demographic Data for South Bend, IN
Moving to South Bend, IN? Find some basic demographic data about South Bend, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in South Bend, IN
Highest Education Level
Customer Services in South Bend, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »