Customer Service Jobs in Portage, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Gary, IN (8 miles from Portage, IN)
- 13 hours ago
- Gary, IN (8 miles from Portage, IN)
- 13 hours ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Pharmacy Customer Service Associate
- Valparaiso, IN (13 miles from Portage, IN)
- 1 day ago
- Valparaiso, IN (13 miles from Portage, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Michigan City, IN (16 miles from Portage, IN)
- 2 days ago
- Michigan City, IN (16 miles from Portage, IN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- La Porte, IN (22 miles from Portage, IN)
- 3 days ago
- La Porte, IN (22 miles from Portage, IN)
- 3 days ago
Support Specialist Location: Laporte, IN Shift: Monday-Friday 8:00AM 5:00PM Description: This Client Service Representative is responsible for assigned clerical tasks. These will include but are...
- Dolton, IL (22 miles from Portage, IN)
- 4 days ago
- Dolton, IL (22 miles from Portage, IN)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Michigan City, IN (17 miles from Portage, IN)
- 5 days ago
- Michigan City, IN (17 miles from Portage, IN)
- 5 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Medical Equipment Customer Service Representative
- Merrillville, IN (10 miles from Portage, IN)
- 8 days ago
- Merrillville, IN (10 miles from Portage, IN)
- 8 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Veterinary Client Service Representative
- Crown Point, IN (15 miles from Portage, IN)
- 9 days ago
- Crown Point, IN (15 miles from Portage, IN)
- 9 days ago
Veterinary Client Service Representative Full Time Customer Service Rep Crown Point, IN, US 30+ days ago Requisition ID: 1311 Coyne Veterinary Center is looking for a friendly customer service focused...
Veterinary Customer Service Representative (CSR) Full Time Customer Service Rep Portage, IN, US 30+ days ago Requisition ID: 3094 Salary Range: $15.00 To $16.00 Hourly Coyne Veterinary Center - Portage...
Customer Service Representative
- Glenwood, IL (22 miles from Portage, IN)
- 11 days ago
- Glenwood, IL (22 miles from Portage, IN)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
19154 Seasonal Customer Service Associate - 18+
- Michigan City, IN (16 miles from Portage, IN)
- 12 days ago
- Michigan City, IN (16 miles from Portage, IN)
- 12 days ago
Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...
BMV Customer Service Representative
- Hammond, IN (17 miles from Portage, IN)
- 14 days ago
- Hammond, IN (17 miles from Portage, IN)
- 14 days ago
In this role, you'll provide timely and accurate customer service....
Customer Service Representative
- Valparaiso, IN (13 miles from Portage, IN)
- 23 days ago
- Valparaiso, IN (13 miles from Portage, IN)
- 23 days ago
Professional verbal and written communication Strong customer service advocacy and problem-solving skills...
Group Employee Benefit Lines Customer Service Agent, 1st Source Insurance, Merrillville, IN
- Merrillville, IN (10 miles from Portage, IN)
- 23 days ago
- Merrillville, IN (10 miles from Portage, IN)
- 23 days ago
POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts....
Retail Customer Service Associate
- Calumet City, IL (19 miles from Portage, IN)
- 27 days ago
- Calumet City, IL (19 miles from Portage, IN)
- 27 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 603 River Oaks W, Calumet City,...
Demographic Data for Portage, IN
Moving to Portage, IN? Find some basic demographic data about Portage, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Portage, IN
Highest Education Level
Customer Services in Portage, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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