Customer Service Jobs in Portage, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Dolton, IL (22 miles from Portage, IN)
- 2 days ago
- Dolton, IL (22 miles from Portage, IN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Afternoon
- Steger, IL (24 miles from Portage, IN)
- 2 days ago
- Steger, IL (24 miles from Portage, IN)
- 2 days ago
Store 4706751: 3507 Chicago Rd, Steger, Illinois 60475 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
BMV Customer Service Representative 2
- Schererville, IN (15 miles from Portage, IN)
- 3 days ago
- Schererville, IN (15 miles from Portage, IN)
- 3 days ago
Substitute for Customer Service Representatives as needed....
BMV Customer Service Representative 2
- Valparaiso, IN (13 miles from Portage, IN)
- 3 days ago
- Valparaiso, IN (13 miles from Portage, IN)
- 3 days ago
Substitute for Customer Service Representatives as needed....
- Michigan City, IN (16 miles from Portage, IN)
- 3 days ago
- Michigan City, IN (16 miles from Portage, IN)
- 3 days ago
Your role As a Customer Service Representative, you will report to Customer Service Team Lead. You will provide customer support in all phases of the sales process, from quotation to payment....
- Hammond, IN (17 miles from Portage, IN)
- 4 days ago
- Hammond, IN (17 miles from Portage, IN)
- 4 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Merrillville, IN (10 miles from Portage, IN)
- 6 days ago
- Merrillville, IN (10 miles from Portage, IN)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Gary, IN (8 miles from Portage, IN)
- 6 days ago
- Gary, IN (8 miles from Portage, IN)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
BMV Customer Service Representative
- Valparaiso, IN (8 miles from Portage, IN)
- 6 days ago
- Valparaiso, IN (8 miles from Portage, IN)
- 6 days ago
In this role youll provide timely and accurate customer service....
Customer Service Representative
- Gary, IN (8 miles from Portage, IN)
- 10 days ago
- Gary, IN (8 miles from Portage, IN)
- 10 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Crete, IL (24 miles from Portage, IN)
- 17 days ago
- Crete, IL (24 miles from Portage, IN)
- 17 days ago
Store 4706705: 1400 E Steger Rd, Crete, Illinois 60417 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Integrated Power Services Careers - Customer Service Representative
- Thornton, IL (22 miles from Portage, IN)
- 17 days ago
- Thornton, IL (22 miles from Portage, IN)
- 17 days ago
Responsibilities & Expectations: As a Customer Service Representative at IPS, you will be the primary contact for our customers throughout their entire repair experience-from receipt and quoting to...
Customer Service Representative
- Michigan City, IN (16 miles from Portage, IN)
- 23 days ago
- Michigan City, IN (16 miles from Portage, IN)
- 23 days ago
MINIMUM REQUIRED SKILLS: Knowledge of, or ability to learn, product, service, or area of customer service. Ability to prioritize and manage time effectively....
Clinic Customer Service Representative
- La Porte, IN (22 miles from Portage, IN)
- 26 days ago
- La Porte, IN (22 miles from Portage, IN)
- 26 days ago
Ability to handle high call volumes and multi-task across different customer service platforms....
Retail Customer Service Associate
- Calumet City, IL (19 miles from Portage, IN)
- 30+ days ago
- Calumet City, IL (19 miles from Portage, IN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 603 River Oaks W, Calumet City,...
Demographic Data for Portage, IN
Moving to Portage, IN? Find some basic demographic data about Portage, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Portage, IN
Highest Education Level
Customer Services in Portage, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »