Customer Service Jobs in New Castle, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
BMV Customer Service Representative 2
- Muncie, IN (12 miles from New Castle, IN)
- 1 day ago
- Muncie, IN (12 miles from New Castle, IN)
- 1 day ago
BMV Customer Service Representative 2 Date Posted: Jun 2, 2025 Requisition ID: 460821 Location: Muncie, IN, US, 47303 Work for Indiana Begin a fulfilling career with the State of Indiana by joining...
Medical Equipment Customer Service Representative
- Yorktown, IN (18 miles from New Castle, IN)
- 2 days ago
- Yorktown, IN (18 miles from New Castle, IN)
- 2 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Muncie, IN (12 miles from New Castle, IN)
- 2 days ago
- Muncie, IN (12 miles from New Castle, IN)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
BMVC Customer Service Representative 2
- Muncie, IN (12 miles from New Castle, IN)
- 2 days ago
- Muncie, IN (12 miles from New Castle, IN)
- 2 days ago
-Substitute for Customer Service Representatives as needed....
Customer Service Representative(Account Management)
- Greenfield, IN (23 miles from New Castle, IN)
- 2 days ago
- Greenfield, IN (23 miles from New Castle, IN)
- 2 days ago
service & selling skills....
Customer Service Representative, Overnights
- Greenfield, IN (23 miles from New Castle, IN)
- 4 days ago
- Greenfield, IN (23 miles from New Castle, IN)
- 4 days ago
Store 4702427: 2243 N State Road 9, Greenfield, Indiana 46140 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative , Afternoons
- Greenfield, IN (23 miles from New Castle, IN)
- 4 days ago
- Greenfield, IN (23 miles from New Castle, IN)
- 4 days ago
Store 4702427: 2243 N State Road 9, Greenfield, Indiana 46140 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Greenfield, IN (23 miles from New Castle, IN)
- 4 days ago
- Greenfield, IN (23 miles from New Castle, IN)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Muncie, IN (12 miles from New Castle, IN)
- 7 days ago
- Muncie, IN (12 miles from New Castle, IN)
- 7 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Greenfield, IN (23 miles from New Castle, IN)
- 24 days ago
- Greenfield, IN (23 miles from New Castle, IN)
- 24 days ago
Store 4702286: 2224 N 600 West, Greenfield, Indiana 46140 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Muncie, IN (12 miles from New Castle, IN)
- 29 days ago
- Muncie, IN (12 miles from New Castle, IN)
- 29 days ago
Retail Customer Service Associate 2.9 2.9 out of 5 stars Muncie, IN 47302 The customer service associate is responsible for providing excellent customer service to our customers....
Customer Service Representative - Patient Registration
- Anderson, IN (23 miles from New Castle, IN)
- 29 days ago
- Anderson, IN (23 miles from New Castle, IN)
- 29 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Connersville, IN (24 miles from New Castle, IN)
- 29 days ago
- Connersville, IN (24 miles from New Castle, IN)
- 29 days ago
Job Title: Customer Service Associate (CSA) FLSA Status: Non-exempt Summary Receives cash from customers or team members in payment for goods orservices by performing the following duties....
- Anderson, IN (23 miles from New Castle, IN)
- 30+ days ago
- Anderson, IN (23 miles from New Castle, IN)
- 30+ days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative I
- Lynn, IN (24 miles from New Castle, IN)
- 30+ days ago
- Lynn, IN (24 miles from New Castle, IN)
- 30+ days ago
Frequently escalates more complex customer complaints or issues to more senior customer service representatives. Typically has 0-2 years of experience and works under close supervision....
Demographic Data for New Castle, IN
Moving to New Castle, IN? Find some basic demographic data about New Castle, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Castle, IN
Highest Education Level
Customer Services in New Castle, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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