Customer Service Jobs in New Castle, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Customer Service Associate I

  • Losantville, IN (11 miles from New Castle, IN)
  • 15 hours ago
  • Losantville, IN (11 miles from New Castle, IN)
  • 15 hours ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Connersville, IN (24 miles from New Castle, IN)
  • 15 hours ago
  • Connersville, IN (24 miles from New Castle, IN)
  • 15 hours ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Representative

  • Greenfield, IN (23 miles from New Castle, IN)
  • 2 days ago
  • Greenfield, IN (23 miles from New Castle, IN)
  • 2 days ago

This role requires someone to be able to change tasks quickly and with ease, and to provide great customer service....

Customer Service Associate

  • Daleville, IN (15 miles from New Castle, IN)
  • 3 days ago
  • Daleville, IN (15 miles from New Castle, IN)
  • 3 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • Connersville, IN (24 miles from New Castle, IN)
  • 4 days ago
  • Connersville, IN (24 miles from New Castle, IN)
  • 4 days ago

Customer Service Representative Customer Service Representative BH Job ID: 2941 SF Job Req ID: 14905 Ingersoll Rand is an equal opportunity employer....

BMV Customer Service Representative 2

  • Anderson, IN (23 miles from New Castle, IN)
  • 20 days ago
  • Anderson, IN (23 miles from New Castle, IN)
  • 20 days ago

Service Representative 2s are charged with administering and evaluating driving exams as well as assisting customers with titles and registrations....

Lead Customer Service Representative

  • Anderson, IN (23 miles from New Castle, IN)
  • 21 days ago
  • Anderson, IN (23 miles from New Castle, IN)
  • 21 days ago

a Customer Service Representative....

Customer Service Representative

  • Greenfield, IN (23 miles from New Castle, IN)
  • 26 days ago
  • Greenfield, IN (23 miles from New Castle, IN)
  • 26 days ago

Store 4702286: 2224 N 600 West, Greenfield, Indiana 46140 Shift Availability Evenings - Overnight Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Patient Registration

  • Anderson, IN (23 miles from New Castle, IN)
  • 30+ days ago
  • Anderson, IN (23 miles from New Castle, IN)
  • 30+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Client Service Representative - FT - Greenfield

  • Greenfield, IN (23 miles from New Castle, IN)
  • 45+ days ago
  • Greenfield, IN (23 miles from New Castle, IN)
  • 45+ days ago

Client Service Representative - FT - Greenfield Greenfield, IN Client Service Client Service Client Service Representative Facility: Noah's Brandywine Schedule: Full Time - Days 6:45am - 7:15pm,...

Medical Equipment Customer Service Representative

  • Yorktown, IN (18 miles from New Castle, IN)
  • 60+ days ago
  • Yorktown, IN (18 miles from New Castle, IN)
  • 60+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative, Overnights

  • Greenfield, IN (23 miles from New Castle, IN)
  • 60+ days ago
  • Greenfield, IN (23 miles from New Castle, IN)
  • 60+ days ago

Store 4702427: 2243 N State Road 9, Greenfield, Indiana 46140 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative , Afternoons

  • Greenfield, IN (23 miles from New Castle, IN)
  • 60+ days ago
  • Greenfield, IN (23 miles from New Castle, IN)
  • 60+ days ago

Store 4702427: 2243 N State Road 9, Greenfield, Indiana 46140 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Connersville, IN (24 miles from New Castle, IN)
  • 90+ days ago
  • Connersville, IN (24 miles from New Castle, IN)
  • 90+ days ago

Job Title: Customer Service Associate (CSA) FLSA Status: Non-exempt Summary Receives cash from customers or team members in payment for goods orservices by performing the following duties....

Demographic Data for New Castle, IN

Moving to New Castle, IN? Find some basic demographic data about New Castle, IN below.


Local
National
30,184
526
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New Castle, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Castle, IN offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Castle, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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