Customer Service Jobs in Nappanee, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Elkhart, IN (19 miles from Nappanee, IN)
- 11 days ago
- Elkhart, IN (19 miles from Nappanee, IN)
- 11 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Experience Associate, Tuttle Crossing - Full Time
- Mishawaka, IN (15 miles from Nappanee, IN)
- 9 hours ago
- Mishawaka, IN (15 miles from Nappanee, IN)
- 9 hours ago
Id : REQ_568833, Title : Retail Customer Experience Associate, Tuttle Crossing - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...562,...
BMV Customer Service Representative 2
- Elkhart, IN (19 miles from Nappanee, IN)
- 1 day ago
- Elkhart, IN (19 miles from Nappanee, IN)
- 1 day ago
Substitute for Customer Service Representatives as needed....
Retail Customer Service Supervisor
- Elkhart, IN (19 miles from Nappanee, IN)
- 1 day ago
- Elkhart, IN (19 miles from Nappanee, IN)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Pharmacy Customer Service Associate
- Warsaw, IN (17 miles from Nappanee, IN)
- 2 days ago
- Warsaw, IN (17 miles from Nappanee, IN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
BMV Customer Service Representative 2
- Goshen, IN (11 miles from Nappanee, IN)
- 8 days ago
- Goshen, IN (11 miles from Nappanee, IN)
- 8 days ago
Substitute for Customer Service Representatives as needed....
Retail Customer Service Cashier
- Plymouth, IN (17 miles from Nappanee, IN)
- 11 days ago
- Plymouth, IN (17 miles from Nappanee, IN)
- 11 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- South Bend, IN (21 miles from Nappanee, IN)
- 14 days ago
- South Bend, IN (21 miles from Nappanee, IN)
- 14 days ago
Performs other related duties as assigned Required Skills/Abilities Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail....
Customer Service Representative
- South Bend, IN (21 miles from Nappanee, IN)
- 16 days ago
- South Bend, IN (21 miles from Nappanee, IN)
- 16 days ago
We are seeking a highly motivated Customer Service Rep to join our team at AMCON Distributing Company....
Amazon Locker+ Customer Service Associate
- Mishawaka, IN (15 miles from Nappanee, IN)
- 17 days ago
- Mishawaka, IN (15 miles from Nappanee, IN)
- 17 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Airport Customer Service Agent-SBN
- South Bend, IN (21 miles from Nappanee, IN)
- 20 days ago
- South Bend, IN (21 miles from Nappanee, IN)
- 20 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative
- Goshen, IN (11 miles from Nappanee, IN)
- 24 days ago
- Goshen, IN (11 miles from Nappanee, IN)
- 24 days ago
Customer Service Representative Pay: $18.00/hour Hours: 8:00 AM 5:00 PM, Monday Friday Location: Goshen, IN Position Overview: We are seeking a detail-oriented and customer-focused Customer Service...
Food Service Customer Service Associate
- South Bend, IN (21 miles from Nappanee, IN)
- 26 days ago
- South Bend, IN (21 miles from Nappanee, IN)
- 26 days ago
POSITION TITLE: Customer Service Associate SALARY: $15.00 - $15.75/hour SCHEDULE: 184 days Monday-Friday when school is in session, scheduled end time between 3:30-6:30pm (5 hour shift) (Except when...
Customer Service Representative
- Warsaw, IN (17 miles from Nappanee, IN)
- 27 days ago
- Warsaw, IN (17 miles from Nappanee, IN)
- 27 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Business Insurance Senior Client Service Representative
- South Bend, IN (21 miles from Nappanee, IN)
- 30+ days ago
- South Bend, IN (21 miles from Nappanee, IN)
- 30+ days ago
Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More...
Demographic Data for Nappanee, IN
Moving to Nappanee, IN? Find some basic demographic data about Nappanee, IN below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Nappanee, IN
Highest Education Level
Customer Services in Nappanee, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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