Customer Service Jobs in Michigan City, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
BMV Customer Service Representative
- Valparaiso, IN (17 miles from Michigan City, IN)
- 4 hours ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 4 hours ago
In this role youll provide timely and accurate customer service....
BMV Customer Service Representative 2
- Valparaiso, IN (17 miles from Michigan City, IN)
- 4 days ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 4 days ago
Substitute for Customer Service Representatives as needed....
Your role As a Customer Service Representative, you will report to Customer Service Team Lead. You will provide customer support in all phases of the sales process, from quotation to payment....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
BMV Customer Service Representative 2
- Portage, IN (16 miles from Michigan City, IN)
- 7 days ago
- Portage, IN (16 miles from Michigan City, IN)
- 7 days ago
Substitute for Customer Service Representatives as needed....
BMV Customer Service Representative
- Valparaiso, IN (20 miles from Michigan City, IN)
- 7 days ago
- Valparaiso, IN (20 miles from Michigan City, IN)
- 7 days ago
In this role youll provide timely and accurate customer service....
MINIMUM REQUIRED SKILLS: Knowledge of, or ability to learn, product, service, or area of customer service. Ability to prioritize and manage time effectively....
Clinic Customer Service Representative
- La Porte, IN (7 miles from Michigan City, IN)
- 27 days ago
- La Porte, IN (7 miles from Michigan City, IN)
- 27 days ago
Ability to handle high call volumes and multi-task across different customer service platforms....
Customer Service Representative
- North Liberty, IN (24 miles from Michigan City, IN)
- 30+ days ago
- North Liberty, IN (24 miles from Michigan City, IN)
- 30+ days ago
Customer Service training or experience. Experience in selling or working with value add, fabrication, & anodize preferred....
Customer Service Representative
- Chesterton, IN (9 miles from Michigan City, IN)
- 30+ days ago
- Chesterton, IN (9 miles from Michigan City, IN)
- 30+ days ago
Join our team as our new Customer Service Representative! Who We Are & Why We’re Hiring Odyssey Specialized Transport & Warehouse, offers flatbed trucking and warehousing services, respectively....
As the name suggests, your main priority is to provide great customer service....
12189 Seasonal: Customer Service Associate - 18+
- Michigan City, IN
- 60+ days ago
- Michigan City, IN
- 60+ days ago
Customer Service Associate – Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...
Sales & Customer Service Associate
- Valparaiso, IN (17 miles from Michigan City, IN)
- 90+ days ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 90+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Michigan City, IN
Moving to Michigan City, IN? Find some basic demographic data about Michigan City, IN below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Michigan City, IN
Highest Education Level
Customer Services in Michigan City, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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