Customer Service Jobs in Merrillville, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Ascend Wellness Holdings
- Orland Hills, IL (24 miles from Merrillville, IN)
- 1 hour ago
- Orland Hills, IL (24 miles from Merrillville, IN)
- 1 hour ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
In Person Part TimePharmacy Customer Service Associate
- Walgreens
- South Chicago Heights, IL (14 miles from Merrillville, IN)
- 2 days ago
- South Chicago Heights, IL (14 miles from Merrillville, IN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Merrillville, IN
- 2 days ago
- Merrillville, IN
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person Temporary- Walgreens
- Crown Point, IN (5 miles from Merrillville, IN)
- 2 days ago
- Crown Point, IN (5 miles from Merrillville, IN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Dollar Tree
- East Chicago, IN (13 miles from Merrillville, IN)
- 8 days ago
- East Chicago, IN (13 miles from Merrillville, IN)
- 8 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- Family Dollar
- South Holland, IL (16 miles from Merrillville, IN)
- 12 days ago
- South Holland, IL (16 miles from Merrillville, IN)
- 12 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonRetail Customer service team member
- Michaels Stores
- Highland, IN (8 miles from Merrillville, IN)
- 15 days ago
- Highland, IN (8 miles from Merrillville, IN)
- 15 days ago
Store - CHI-HIGHLAND, IN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
In PersonCustomer Service Representative
- SRS Distribution Inc.
- Chicago Heights, IL (14 miles from Merrillville, IN)
- 19 days ago
- Chicago Heights, IL (14 miles from Merrillville, IN)
- 19 days ago
Direct Manager Direct Reports: The Customer Service Representative reports to the Branch Manager and has no direct reports....
In PersonRetail Customer Experience Associate, Southlake Mall - IN - Part Time
- Macy's
- Merrillville, IN
- 20 days ago
- Merrillville, IN
- 20 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
In Person Part TimeRetail Customer Experience Associate, River Oaks Center - Full Time
- Macy's
- Calumet City, IL (15 miles from Merrillville, IN)
- 25 days ago
- Calumet City, IL (15 miles from Merrillville, IN)
- 25 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
In Person Full TimeAlterations Customer Service Representative
- David's Bridal
- Merrillville, IN
- 29 days ago
- Merrillville, IN
- 29 days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In PersonVeterinary Client Service Representative
- Community Veterinary Partners
- Crown Point, IN (5 miles from Merrillville, IN)
- 30+ days ago
- Crown Point, IN (5 miles from Merrillville, IN)
- 30+ days ago
Coyne Veterinary Center is looking for a friendly customer service focused individual to join our growing reception team!...
In PersonWere seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- DollarTree
- Hammond, IN (14 miles from Merrillville, IN)
- 45+ days ago
- Hammond, IN (14 miles from Merrillville, IN)
- 45+ days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- Dollar Tree
- Lansing, IL (13 miles from Merrillville, IN)
- 45+ days ago
- Lansing, IL (13 miles from Merrillville, IN)
- 45+ days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonDemographic Data for Merrillville, IN
Moving to Merrillville, IN? Find some basic demographic data about Merrillville, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Merrillville, IN
Highest Education Level
Customer Services in Merrillville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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