Customer Service Jobs in Lawrence, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 105 Jobs

Bilingual Customer Service Representative - Indianapolis

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 11 days ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 11 days ago

Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....

Bilingual Mortgage Origination - Customer Service Representative - Indianapolis

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 10 days ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 10 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 11 days ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 11 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 17 days ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 17 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Customer Service Representative Immediate Hire

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 1 day ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 1 day ago

We're looking for enthusiastic individuals to join our growing marketing and promotions team as Entry-Level Customer Service Representatives!...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 1 day ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 1 day ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative II - Rental Housing

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago

(Show on map) Jun 11, 2025 Strongbridge, LLC is seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in Indianapolis, IN....

Customer Service Representative, Specialized Services Bagster

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service Representative, Life Contact Center

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Senior Customer Service Representative - Corporate Filings

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Customer Service Representative I - Bloomington

  • Greenwood, IN (17 miles from Lawrence, IN)
  • 2 days ago
  • Greenwood, IN (17 miles from Lawrence, IN)
  • 2 days ago

Job Description Overview We are searching for individuals who are compassionate, serve with a purpose, and are dedicated to supporting our customers and their team. As a part of our team, this...

Customer Service Representative - Indianapolosm

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago

Leidos is seeking full-time and part-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....

BMV Intermittant Customer Service Representative

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago

In this role you'll provide timely and accurate customer service....

Retail Customer Service Representative/Cashier

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago

MICRO CENTER is currently seeking self-motivated, results driven RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS. for our NEW STORE OPENING in Indianapolis!...

BMV Intermittent Customer Service Representative

  • Carmel, IN (11 miles from Lawrence, IN)
  • 2 days ago
  • Carmel, IN (11 miles from Lawrence, IN)
  • 2 days ago

In this role youll provide timely and accurate customer service....

Demographic Data for Lawrence, IN

Moving to Lawrence, IN? Find some basic demographic data about Lawrence, IN below.


Local
National
6,785,528
149,918

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lawrence, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lawrence, IN offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lawrence, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »