Customer Service Jobs in Lawrence, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

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Schrieber Organization

Virtual Benefits Advisor ( Remote )

Role Type: Full-Time | Entry-Level & Experienced Welcome | FastTrack to Leadership FastTrack to Leadership Stop settling for ordinary. You weren’t built for average. If you're driven, coachable,...

Remote Work

Customer Service Representative

  • Camby, IN (19 miles from Lawrence, IN)
  • 4 hours ago
  • Camby, IN (19 miles from Lawrence, IN)
  • 4 hours ago

Learn more about us at ABOUT THE JOB The role of the Customer Service Representative is to build relationships with our customers through processing orders and answering requests....

Customer Service Associate

  • Franklin, IN (24 miles from Lawrence, IN)
  • 5 hours ago
  • Franklin, IN (24 miles from Lawrence, IN)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative - Overnight

  • Carmel, IN (11 miles from Lawrence, IN)
  • 6 hours ago
  • Carmel, IN (11 miles from Lawrence, IN)
  • 6 hours ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

Customer Service Representative

  • Speedway, IN (10 miles from Lawrence, IN)
  • 13 hours ago
  • Speedway, IN (10 miles from Lawrence, IN)
  • 13 hours ago

Store 2743555: 6311 Crawfordsville Rd, Speedway, Indiana 46224 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Ingalls, IN (16 miles from Lawrence, IN)
  • 16 hours ago
  • Ingalls, IN (16 miles from Lawrence, IN)
  • 16 hours ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Pharmacy Customer Service Associate

  • Avon, IN (18 miles from Lawrence, IN)
  • 1 day ago
  • Avon, IN (18 miles from Lawrence, IN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bargersville, IN (24 miles from Lawrence, IN)
  • 1 day ago
  • Bargersville, IN (24 miles from Lawrence, IN)
  • 1 day ago

Were looking for Customer Service Professionals for our Indianapolis, IN office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Call Center Customer Support Associate

  • Fishers, IN (12 miles from Lawrence, IN)
  • 1 day ago
  • Fishers, IN (12 miles from Lawrence, IN)
  • 1 day ago

Crews commitments to you: Paid Time Off + 6 paid holidays each year Free carwashes, naturally Group health, dental, and vision 401K with company match Daily pay options available at no cost to you...

Customer Service Representative

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 1 day ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 1 day ago

Overview: As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and...

Customer Service Associate / Outfitter

  • Brownsburg, IN (17 miles from Lawrence, IN)
  • 1 day ago
  • Brownsburg, IN (17 miles from Lawrence, IN)
  • 1 day ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Customer Service Representative I - Pathology Lab - Full Time

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 2 days ago

Hours are Full Time 40 hrs/wk Responds to patient inquiries via telephone and email. Determines the best method for problem resolution meeting patient need and organizational guidelines....

Customer Service Associate I

  • Beech Grove, IN (8 miles from Lawrence, IN)
  • 2 days ago
  • Beech Grove, IN (8 miles from Lawrence, IN)
  • 2 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Veterinary Client Service Representative

  • Franklin, IN (24 miles from Lawrence, IN)
  • 3 days ago
  • Franklin, IN (24 miles from Lawrence, IN)
  • 3 days ago

service....

Customer Experience Associate - Indianapolis

  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 3 days ago
  • Indianapolis, IN (5 miles from Lawrence, IN)
  • 3 days ago

Requirements for Success: High school diploma or GED equivalent. 3 years of customer service experience, insurance experience preferred....

Demographic Data for Lawrence, IN

Moving to Lawrence, IN? Find some basic demographic data about Lawrence, IN below.

Local
National
6,785,528
149,918

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Lawrence, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lawrence, IN offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lawrence, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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