Customer Service Jobs in Lapel, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

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Schrieber Organization

Virtual Benefits Advisor ( Remote )

Role Type: Full-Time | Entry-Level & Experienced Welcome | FastTrack to Leadership FastTrack to Leadership Stop settling for ordinary. You weren’t built for average. If you're driven, coachable,...

Remote Work

Veterinary Client Service Representative - Overnight

  • Carmel, IN (19 miles from Lapel, IN)
  • 6 hours ago
  • Carmel, IN (19 miles from Lapel, IN)
  • 6 hours ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

Retail Customer Service Cashier

  • Ingalls, IN (7 miles from Lapel, IN)
  • 16 hours ago
  • Ingalls, IN (7 miles from Lapel, IN)
  • 16 hours ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Zionsville, IN (24 miles from Lapel, IN)
  • 1 day ago
  • Zionsville, IN (24 miles from Lapel, IN)
  • 1 day ago

Were looking for Customer Service Professionals for our Indianapolis, IN office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Call Center Customer Support Associate

  • Fishers, IN (9 miles from Lapel, IN)
  • 1 day ago
  • Fishers, IN (9 miles from Lapel, IN)
  • 1 day ago

Crews commitments to you: Paid Time Off + 6 paid holidays each year Free carwashes, naturally Group health, dental, and vision 401K with company match Daily pay options available at no cost to you...

Customer Service Representative

  • Indianapolis, IN (24 miles from Lapel, IN)
  • 1 day ago
  • Indianapolis, IN (24 miles from Lapel, IN)
  • 1 day ago

Overview: As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and...

Customer Service Associate

  • Indianapolis, IN (24 miles from Lapel, IN)
  • 1 day ago
  • Indianapolis, IN (24 miles from Lapel, IN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative I - Pathology Lab - Full Time

  • Indianapolis, IN (24 miles from Lapel, IN)
  • 2 days ago
  • Indianapolis, IN (24 miles from Lapel, IN)
  • 2 days ago

Hours are Full Time 40 hrs/wk Responds to patient inquiries via telephone and email. Determines the best method for problem resolution meeting patient need and organizational guidelines....

Customer Service Associate I

  • Elwood, IN (15 miles from Lapel, IN)
  • 2 days ago
  • Elwood, IN (15 miles from Lapel, IN)
  • 2 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Experience Associate - Indianapolis

  • Indianapolis, IN (24 miles from Lapel, IN)
  • 3 days ago
  • Indianapolis, IN (24 miles from Lapel, IN)
  • 3 days ago

Requirements for Success: High school diploma or GED equivalent. 3 years of customer service experience, insurance experience preferred....

Pharmacy Customer Service Associate

  • Westfield, IN (17 miles from Lapel, IN)
  • 3 days ago
  • Westfield, IN (17 miles from Lapel, IN)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Assistance Representative Part Time

  • Indianapolis, IN (24 miles from Lapel, IN)
  • 3 days ago
  • Indianapolis, IN (24 miles from Lapel, IN)
  • 3 days ago

**Preferred Qualifications- Education & Prior Job Experience** + Working knowledge of Sabre or any other Passenger Service System + Previous face to face Customer Service experience + Working in a fast...

Customer Service Representative

  • Greenfield, IN (17 miles from Lapel, IN)
  • 4 days ago
  • Greenfield, IN (17 miles from Lapel, IN)
  • 4 days ago

This role requires someone to be able to change tasks quickly and with ease, and to provide great customer service....

Healthcare Customer Service Representative - Remote

  • Indianapolis, IN (24 miles from Lapel, IN)
  • 5 days ago
  • Indianapolis, IN (24 miles from Lapel, IN)
  • 5 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service Associate

  • Daleville, IN (18 miles from Lapel, IN)
  • 5 days ago
  • Daleville, IN (18 miles from Lapel, IN)
  • 5 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Demographic Data for Lapel, IN

Moving to Lapel, IN? Find some basic demographic data about Lapel, IN below.

Local
National
2,811
48
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Lapel, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lapel, IN offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lapel, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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