Customer Service Jobs in Kokomo, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
In this role, you'll provide timely and accurate customer service. This person will need to have the ability to work in a fast-paced and highly stimulated environment....
BMV Customer Service Representative
- Kokomo, IN (7 miles from Kokomo, IN)
- 3 days ago
- Kokomo, IN (7 miles from Kokomo, IN)
- 3 days ago
In this role, youll provide timely and accurate customer service. This person will need to have the ability to work in a fast-paced and highly stimulated environment....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Converse, IN (15 miles from Kokomo, IN)
- 8 days ago
- Converse, IN (15 miles from Kokomo, IN)
- 8 days ago
Store 4702211: 103 E Marion, Converse, Indiana 46919 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
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Customer Service Representative
- Elwood, IN (24 miles from Kokomo, IN)
- 8 days ago
- Elwood, IN (24 miles from Kokomo, IN)
- 8 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Patient Registration
- Kokomo, IN
- 10 days ago
- Kokomo, IN
- 10 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Logansport, IN (18 miles from Kokomo, IN)
- 11 days ago
- Logansport, IN (18 miles from Kokomo, IN)
- 11 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1917 E Markland Ave, Kokomo, IN...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The CSR supports the service employees through processing service paperwork, preparing route schedules, and inputting payroll hours and production....
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Retail Customer Service Cashier
- Tipton, IN (17 miles from Kokomo, IN)
- 60+ days ago
- Tipton, IN (17 miles from Kokomo, IN)
- 60+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Delphi, IN (24 miles from Kokomo, IN)
- 60+ days ago
- Delphi, IN (24 miles from Kokomo, IN)
- 60+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Kokomo, IN
Moving to Kokomo, IN? Find some basic demographic data about Kokomo, IN below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Kokomo, IN
Highest Education Level
Customer Services in Kokomo, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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