Customer Service Jobs in Indianapolis, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Virtual Benefits Advisor ( Remote )
- Schrieber Organization
- Indianapolis, IN (6 miles from Indianapolis, IN)
- 6 days ago
- Schrieber Organization
- Indianapolis, IN (6 miles from Indianapolis, IN)
- 6 days ago
Role Type: Full-Time | Entry-Level & Experienced Welcome | FastTrack to Leadership FastTrack to Leadership Stop settling for ordinary. You weren’t built for average. If you're driven, coachable,...
Remote WorkBMV Customer Service Representative
- McCordsville, IN (13 miles from Indianapolis, IN)
- 1 hour ago
- McCordsville, IN (13 miles from Indianapolis, IN)
- 1 hour ago
In this role you'll provide timely and accurate customer service....
Customer Experience Associate - Work From Home
- Mooresville, IN (19 miles from Indianapolis, IN)
- 6 hours ago
- Mooresville, IN (19 miles from Indianapolis, IN)
- 6 hours ago
FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...
Remote WorkCustomer Service Associate - Shelbyville
- Shelbyville, IN (24 miles from Indianapolis, IN)
- 12 hours ago
- Shelbyville, IN (24 miles from Indianapolis, IN)
- 12 hours ago
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
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BMV Customer Service Representative
- Noblesville, IN (22 miles from Indianapolis, IN)
- 15 hours ago
- Noblesville, IN (22 miles from Indianapolis, IN)
- 15 hours ago
Customer service experience. Top-notch communication skills. A high level of critical thinking and the ability to troubleshoot. Ability to process cash and card transactions....
Customer Service Representative Superbeo Indianapolis, IN, United States 4 days ago Quick Job type Full-time Quick Job description Job Title : Customer Service Representative Location : Indianapolis...
Customer Service Representative Job Description The Customer Service Representative performs a variety of administrative functions in support of the Metrology Operations department....
Customer Service Associate / Outfitter
- Brownsburg, IN (15 miles from Indianapolis, IN)
- 3 days ago
- Brownsburg, IN (15 miles from Indianapolis, IN)
- 3 days ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Rep Support Center - Customer Service Representative
- Indianapolis, IN
- 3 days ago
- Indianapolis, IN
- 3 days ago
Your Opportunity: The Herff Jones Customer Service team is looking for a Customer Service Agent to join our team in Indianapolis, IN....
Goal-oriented with a focus on delivering excellent customer service. Strong math skills and the ability to perform quick calculations....
If you believe in delivering great customer service, value partnership, and are always looking for a challenge, wed like to meet you POSITION SUMMARY The Customer Service Representative is responsible...
LOCATION:** Remote U.S. locations **OVERVIEW** You will provide positive, supportive environment, generous benefits package, and comprehensive training program. You will provide support to...
Customer Service Representative Number of Positions: 6 Location: Indianapolis, IN Location Specifics: Fully Remote Job Summary: Renaissance is looking for Customer Service Representatives to provide...
Remote WorkCustomer Service Representative I - Indianapolis - Full Time
- Indianapolis, IN
- 4 days ago
- Indianapolis, IN
- 4 days ago
Job Description Overview Responds to patient inquiries via telephone and email. Determines the best method for problem resolution meeting patient need and organizational guidelines. Coordinates...
- Speedway, IN (7 miles from Indianapolis, IN)
- 4 days ago
- Speedway, IN (7 miles from Indianapolis, IN)
- 4 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Demographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Indianapolis, IN
Highest Education Level
Customer Services in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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