Customer Service Jobs in Highland, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Gary, IN (6 miles from Highland, IN)
- 45+ days ago
- Gary, IN (6 miles from Highland, IN)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Oak Forest, IL (15 miles from Highland, IN)
- 2 hours ago
- Oak Forest, IL (15 miles from Highland, IN)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Hammond, IN (7 miles from Highland, IN)
- 2 hours ago
- Hammond, IN (7 miles from Highland, IN)
- 2 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Orland Park, IL (20 miles from Highland, IN)
- 3 hours ago
- Orland Park, IL (20 miles from Highland, IN)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Valparaiso, IN (24 miles from Highland, IN)
- 3 hours ago
- Valparaiso, IN (24 miles from Highland, IN)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Merrionett pk, IL (16 miles from Highland, IN)
- 15 hours ago
- Merrionett pk, IL (16 miles from Highland, IN)
- 15 hours ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Representative
- Blue Island, IL (13 miles from Highland, IN)
- 2 days ago
- Blue Island, IL (13 miles from Highland, IN)
- 2 days ago
by functioning as an in-store customer service contact in order to meet customer expectations and increase profits....
Customer Service Representative/Teller
- Oak Forest, IL (15 miles from Highland, IN)
- 6 days ago
- Oak Forest, IL (15 miles from Highland, IN)
- 6 days ago
Seeking a Part-Time or Full-Time Customer Service Representative/Teller to open all types of deposit accounts and process customer transactions....
Intermodal Customer Service Representative
- Bedford Park, IL (22 miles from Highland, IN)
- 6 days ago
- Bedford Park, IL (22 miles from Highland, IN)
- 6 days ago
QCI is seeking an experienced Intermodal Customer Service Representative (CSR) to join our team in Bedford Park! Quality Carriers, Inc....
Retail Customer Service Cashier
- Gary, IN (4 miles from Highland, IN)
- 10 days ago
- Gary, IN (4 miles from Highland, IN)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Group Employee Benefit Lines Customer Service Agent, 1st Source Insurance, Merrillville, IN
- Merrillville, IN (8 miles from Highland, IN)
- 14 days ago
- Merrillville, IN (8 miles from Highland, IN)
- 14 days ago
POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts....
Customer Service Representative
- Gary, IN (6 miles from Highland, IN)
- 15 days ago
- Gary, IN (6 miles from Highland, IN)
- 15 days ago
The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...
Customer Service Representative
- University Park, IL (14 miles from Highland, IN)
- 16 days ago
- University Park, IL (14 miles from Highland, IN)
- 16 days ago
Role Overview: The Customer Service Representative will be responsible for providing exceptional customer service to distributors on various post-sales activities....
Aggregates Customer Service Representative
- Mokena, IL (22 miles from Highland, IN)
- 18 days ago
- Mokena, IL (22 miles from Highland, IN)
- 18 days ago
Overview Join Our Team as an Aggregates Customer Service Representative!...
Customer Service Representative
- Bridgeview, IL (22 miles from Highland, IN)
- 21 days ago
- Bridgeview, IL (22 miles from Highland, IN)
- 21 days ago
Store 4706799: 7060 S Harlem Ave, Bridgeview, Illinois 60455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Highland, IN
Moving to Highland, IN? Find some basic demographic data about Highland, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Highland, IN
Highest Education Level
Customer Services in Highland, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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